Case Manager I

Case Manager I

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Case Manager I

Salary

$51,241.00 – $82,103.00 Annually

Location

Norfolk, VA

Job Type

Unclassified

Job Number

12582

Department

Sheriff and Jail

Opening Date

10/16/2024

Closing Date

10/31/2024 11:59 PM Eastern

Description

Benefits

Questions

Description

The Norfolk Sheriffs Office is seeking a Case Manager I to join their team. In this position, the Case Manager I provides case management and related services in various human service areas.

The Norfolk Sheriff’s Office is a values-driven organization committed to public safety, public service, and public trust. Sheriff Joe Baron’s motto is the NSO should serve in the spirit of the Golden Rule: treat others the way we wish to be treated. The Sheriffs Office has different responsibilities compared to the Norfolk Police Department. We serve our community by running the Norfolk City Jail, courthouse security, and delivering legal papers, like evictions and subpoenas.

The NSO team is committed to providing crime prevention and services for seniors and kids in Norfolk. We are proud to have numerous programs to give inmates second chances, including allowing non-violent inmates to work in the community, and at local businesses.

The Sheriff is dedicated to improving the morale of our deputies, who work hard every day to maintain our city’s jail. Deputies are responsible for the safety and security of nearly 1,000 inmates on a daily basis.

Department Hiring Salary Range: $51,241.00 – $82,103.00

Essential Functions

Essential functions include but are not limited to:

Provides case management and related services for specified client populations in various human service areas.

Completes initial and periodic assessments of specified groups for planning, needs areas, and eligibility for services.

Develops service plans based on assessments and in collaboration with individuals and/or families.

Provides client linkage to, coordination, and monitoring of services; identifies and accesses resources to meet needs and assists clients in procuring and maintaining resources and entitlements; may also provide client advocacy to provide needed resources or services, while empowering them to be as independent as possible.

Follows up at specified intervals to assess ongoing eligibility for services, progress toward meeting service plan outcomes, and client and/or family satisfaction.

Prepares and maintains documentation in compliance with agency, state, and federal guidelines and regulations; complies with privacy and reporting requirements.

Complies with applicable local, state, and federal regulations for provision of information and reporting abuse and policy violations.

Coordinates discharge planning services for persons in custody prior to release to the community.

Performs related work as assigned.

Work environment will be within the correctional facility and involves direct contact with inmates. Work schedule will be a standard workweek with regular hours; however, position may occasionally call for schedule variations.

Education/Experience

Bachelor’s degree in a human services field.

Two years’ experience in a human services field related to the areas of assignment. Some assignments may also require specific experience working with various types of client populations

Work requires the ability to read policies and procedures, various reports, technical materials, instructions, and client records.

Work requires the ability to perform general math calculations such as addition, subtraction, multiplication, and division, including analysis of statistical information, as required by assignment.

Work is governed by broad instructions, objectives, and policies. Requires the exercise of considerable initiative and independent analytical and evaluative judgment.

Contacts others within the organization. These contacts may involve similar work units or departments within the City which may be involved in decision making or providing approval or decision-making authority for purchases or projects. Works with individuals outside the city who may belong to professional or peer organizations. Working with various state and federal agencies may also be required.

Additional Information & Requirements

Must have a valid driver’s license.

Certification in basic first aid and CPR, depending on area of assignment.

Working Hours: M- F 0700-1600 40hr a week

Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of “Non-City” are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer “see resume” or “see application” as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current or previous City of Norfolk employee?

Yes – I am a current City of Norfolk Employee

Yes – I am a previous City of Norfolk Employee

No – I am not a previous or current City of Norfolk employee

03

If you were referred for this position by a current City of Norfolk employee, please provide the employees full name, department, and job title. If not, please indicate by typing “N/A.”

04

Please select the highest level of education you have completed.

Associates Degree

Bachelors Degree

Masters Degree or higher

05

Do you have a Bachelors degree in a human services field?

Yes

No

06

How many years of experience have you obtained in human services or related fields?

No experience

6 months or less

1 year of experience

2 years of experience

More than 2 years

07

Please describe your experience in case management and the specific populations youve worked with.

08

Do you have a valid drivers license?

Yes

No

09

A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?

I have been convicted of a felony

I have been convicted of a misdemeanor

I have been convicted of a felony and a misdemeanor

I have not been convicted of a felony or a misdemeanor

10

If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.

11

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

12

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

I am not a Veteran

I am a Veteran

I am a Disabled Veteran

Required Question

Agency

City of Norfolk

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