Field HR Business Partner

Field HR Business Partner

Job Summary:

The Field Human Resource Business Partner will lead and direct the Human Resources (HR) function for their business unit, including but not limited to employee relations, performance management, training & development, employee leave, and enforcing company policies and procedures.

Supervisory Responsibilities:

• Subject matter expert on HR policy and laws for the business unit

• Advice and Counsel on employee relations issues.

• Provides constructive and timely performance feedback on field managers.

• Manages discipline and termination process of employees in accordance with company policy.

• Partners with the Compliance Specialist to manage FMLA and LOA approvals and processes

• Assists with recruiting and interviewing as needed

Duties/Responsibilities:

• Partners with the leadership team to understand and execute the organizations human resource strategy particularly as it relates employee relations, retention, and succession planning.

• Provides support and guidance to Director of Operations, Market Coaches, and Area Coaches, and other staff when complex, specialized, and sensitive questions and issues arise; may be required to administer and execute routine tasks in delicate circumstances such as providing reasonable accommodations, investigating allegations of wrongdoing, and terminations.

• Conduct investigations for employee relations concerns which include Title VII and/or other employment law violations

• Complete store visit forms during visits and submit findings to Area Coach, Market Coach and/or Director of Operations

• Actively participates in 3×3 and people planning processes, giving feedback on field level managers performance and professional behaviors.

• Analyzes trends in turnover and staffing; researches and proposes feedback to retain top talent.

• Creates learning and development initiatives that provide internal development opportunities for employees.

• Oversees employee disciplinary meetings, terminations, and investigations.

• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.

• Conduct training and development classes on a variety of Human Resource subjects

• Assist with job fairs or other recruiting needs

• Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, and employment law.

• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.

• Excellent interpersonal, negotiation, and conflict resolution skills.

• Excellent organizational skills and attention to detail.

• Strong analytical and problem-solving skills.

• Ability to prioritize tasks and to delegate them when appropriate.

• Ability to act with integrity, professionalism, and confidentiality.

• Thorough knowledge of employment-related laws and regulations.

• Proficient with Microsoft Office Suite or related software, use laptop, desktop or tablet

• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

• Must be comfortable with 60% travel.

• On call for after business hours support

• Spending time in restaurants; slip resistant shoes may be required.

Education and Experience:

• Bachelors degree in Human Resources, Business Administration, or related field preferred.

• A minimum of five years of human resource management experience preferred.

• Restaurant, retail or hospitality experience highly preferred

• Multi-unit experience highly preferred

• SHRM-CP/PHR or SHRM-SCP/SPHR highly desired.