Banquet Server ONC

JOB OVERVIEW:

Provide prompt and courteous food and beverage service to guests during banquet/catering functions.

DUTIES AND RESPONSIBILITIES:

Serve menu items to guests in a prompt and courteous manner and according to the banquet event order; time the service of courses to correspond with the dining pace of the guests.

Perform pre- and post-shift side work; set-up, condiments, etc.

Clear tables after service. Remove trays of dirty dishes, silverware and glassware to kitchen for cleaning.

Respond to guest inquiries and special requests promptly and professionally to ensure guest satisfaction; notify supervisor of guest complaints or unusual situations.

Properly store all reusable goods.

Perform other duties as assigned which may include assisting with set up and break down of function space, and plating of meals.

QUALIFICATIONS AND REQUIREMENTS:

Basic reading and writing. Food service experience with general knowledge of banquet operations.

This job requires ability to perform the following:

Handling, carrying or lifting items weighing up to 75 pounds (tables, chairs, trays, etc.)

Moving about the function areas.

Bending, stooping, kneeling

Other:

Communication skills are utilized a significant amount of time when interacting with guests, cooks, wait staff, and supervisors.

TIPS certification and food service permit or valid health/food handler card prior to first day of work.

Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.

Mathematical skills, including basic math are used frequently.

May be required to work nights, weekends, and/or holidays.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.

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At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individuals, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.