Assistant Director of Housekeeping – Conrad Orlando

Join us in creating a legacy within a brand you can stay inspired with a team that will become family ! The newest Conrad Hotel (https://www.hilton.com/en/hotels/orlcici-conrad-orlando/) in Hilton’s luxury portfolio is open in Orlando.

As one of the most celebrated openings of 2024, be part of the legacy as the Assistant Director of Housekeeping!

Why join the Conrad brand? The modern luxury concept empowers you to deliver:

Personalized service with authenticity and passion
Impactful experiences
Creativity in our products and services

Inspired by nature and fashioned for adventure, Conrad Orlando sits on the 1,100-acre Evermore Orlando Resort (https://evermoreresort.com/?gclid=CjwKCAjwrranBhAEEiwAzbhNtWOg01kK5RlkAWN1cwwiZB5K82RkNJ4InttHeoxfpozL41NGFDiQyhoC1Y4QAvD\BwE) bordering Walt Disney World with a 20-acre tropical beach and 8-acre lagoon setting the stage for luxury which is as harmonious as it is captivating.

The stunning resort will feature 433 rooms (to include 51 impeccably designed suites and 10 spacious family suites), 65,000 square feet of meeting space (40,000 indoor and 25,000 outdoor), a tranquil spa, two 18-hole golf courses, and 6 food and beverage outlets. This includes 3 restaurants (rooftop, southern Italian, and poolside), a cocktail bar, marketplace and in-room dining.

Want to learn more? News Release on Conrad Orlando

What will I be doing?

As an Assistant Director of Housekeeping , you would be responsible for assisting the Director in the direction and administration of all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Assist the Director in ensuring cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
Plan, distribute, delegate and direct daily, weekly, monthly, quarterly and annual work assignments
Inspect public areas and guest rooms to ensure compliance with quality assurance standards
Assist the Director in the administration of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
Recruit, interview and train team members
Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality – Were passionate about delivering exceptional guest experiences.
Integrity – We do the right thing, all the time.
Leadership – Were leaders in our industry and in our communities.
Teamwork – Were team players in everything we do.
Ownership – Were the owners of our actions and decisions.
Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality
Productivity
Dependability
Customer Focus
Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking#1 Worlds Best Workplace by Great Place To Work & Fortune (https://www.greatplacetowork.com/best-workplaces-international/world-s-best-workplaces/2023)We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits.Hilton offers its eligible team members a comprehensive benefits package including:

Access to your pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental Health Resources
Best-in-Class Paid Time Off (PTO)
Go Hilton travel discount program
Supportive parental leave
Matching 401(k)
Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount
Debt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
Career growth and development
Team Member Resource Groups
Recognition and rewards programs

Available benefits may vary depending upon property-specific terms and conditions of employment.

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Job: Housekeeping and Laundry

Title: Assistant Director of Housekeeping – Conrad Orlando

Location: null

Requisition ID: HOT0B266

EOE/AA/Disabled/Veterans