Customer Authentication Engineer

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career — a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored in accordance with regulatory requirements and in conjunction with Regions’ Retention Schedule for a minimum of three years. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Customer Authentication Engineer manages the day-to-day maintenance and operation of Authentication and related security systems to ensure that controls are adequate and effective in protecting the customers, environment, and employees.

Primary Responsibilities

Performs administration duties for the Identity and Authentication platforms

Develops and maintains detailed technical documentation related to the Customer Authentication and Identity platforms including on-premise and cloud-based deployments

Serves as support for architecture, support, engineering, and application development issues related to Customer Authentication and Identity

Analyzes, troubleshoots, and develops third-party integrations for related authentication and identity tools

Assists with establishes plans and protocols to protect data and information systems against unauthorized access, modification, and/or destruction

Assists with compiling technical reports on daily activities

Analyzes and advises on new authentication technologies and program conformance

Maintains knowledge of current and emerging technologies and advancements associated with Omni-channel and Digital Authentication and Identity offerings including Cyber Crime related activities

Analyzes security scenarios and provides data-driven solutions and recommendations to management

This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay.

Requirements

Bachelor’s degree and two (2) years of experience in Information Security/Technology

Or Associates degree and and four (4) years of experience in Information Security/Technology

Preferences

Experience with Agile methodology and SDLC concepts/tools (Git, Atlassian stack)

Experience with cloud-based technologies and environments such as AWS and Azure

Experience with Linux/Unix, Windows, scripting (with programming languages such as Bash, PowerShell, or Perl), SQL, LDAP, and web services

Experience with one or more programming languages such as Java, C#, C/C, Python, or JavaScript

Ability to articulate complex technical concepts/scenarios to both technical and non-technical audiences

Familiarity with FIDO, Webauthn, OTP, Biometrics, and multifactor authentication (MFA) platforms

Financial services experience

Relevant security certifications (e.g. CISSP, CIAM, etc.)

Strong understanding of Active Directory, LDAP, RADIUS, NTLM, Kerberos, and ADFS

Strong understanding of SAML, OAUTH, OIDC, and JWT

Strong understanding of TCP/IP network security principles and troubleshooting

Skills and Competencies

Ability to multi-task, to be self-initiated, and work independently

Excellent customer service and interpersonal skills

Good time management skills

Knowledge and skill in technical problem resolution

Strong attention to detail and outstanding analytical skills

Strong organizational, research, analytical and/or problem-solving skills to evaluate situations, make recommendations, and take effective action

Strong written and verbal communication skills

This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.

Position Type

Full time

Compensation Details

Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target:

Minimum:

$87,206.80 USD

Median:

$111,410.00 USD

Incentive Pay Plans:

This job is not incentive eligible.Opportunity to participate in the Long Term Incentive Plan.

Benefits Information

Regions offers a benefits package that is flexible, comprehensive and recognizes that “one size does not fit all” for benefits-eligible associates. (https://www.regions.com/about-regions/benefits/benefits-eligibility) Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions’ benefits, please click or copy the link below to your browser.

https://www.regions.com/welcometour/benefits.rf

Location Details

Riverchase Operations Center

Location:

Hoover, Alabama

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values the differences that make each of us stand out as unique individuals and help provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work and thrive is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher-volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.