Coach On The Job Training

On-the-Job (OJT) Coach

INTRODUCTION

To support and promote the effort to modernize operations and ensure continued focus on the transformation of training, technology and processes within an ongoing learning environment, the OJT Coach role will focus on coaching, mentoring, and developing field employees and providing support and feedback to employees and leadership.

The OJT Coach will develop employees through hands-on training and knowledge transfer to ensure they are successful in their roles, are properly trained and are able to execute work efficiently, safely and in compliance with all federal, state, local and company requirements.

An OJT Coach will drive operational excellence through continuous improvement by building partnerships with Operations leadership/management teams and completing needs assessments to ensure assigned employees are properly applying knowledge and skills acquired thru successful training and development.

RESPONSIBILITIES

Job responsibilities include but are not limited to:

OJT Coach 1:

Participate in on the job coaching events that build student knowledge and skill with a primary focus on natural gas and distribution operation and maintenance activities.

Integrate classroom training, hands on practice and simulation, with a focus on (OJT) events that maximize student learning

Coach learning initiatives that provide practical in field experience for employees

Support the development of employees towards masterly level of job positions by monitoring progressing through the training process.

Assist support services to field operations, construction, corrosion, and support operations

Assist the coordination, delivery, and facilitation of training programs as needed

Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers

Performs duties under close supervision

OJT Coach 2 (Includes OJT Coach 1 duties plus):

Provide learning events through coaching that build student knowledge and skill with a primary focus on natural gas, and distribution operation and maintenance activities.

Integrate classroom training, hands on practice and simulation, with a focus on (OJT) events that maximize student learning

Implement/coach learning initiatives that provide practical in field experience for employees

Identify/react to learning opportunities, while developing employees towards masterly level of job positions

May be required to document activities that may result in disciplinary measures with trainees

Responsible for giving work direction to trainees

Applies applicable collective bargaining unit agreement as it pertains to coaching

Provide support services to field operations, construction, corrosion, and support operations

Collaborate with operations management to identify training needs and deliver coaching to ensure compliance

Identify needs and participate with Gas Standard reviews within operations

Research current technology and related training/coaching techniques by reviewing periodicals, journals, attending seminars, etc.

Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers

OJT Coach 3 (Includes OJT Coach 2 duties plus):

Lead learning/coaching events that build student knowledge and skill with a primary focus on natural gas, and distribution operation and maintenance activities.

Directs coaching, hands on practice and simulation, with a focus on (OJT) events that maximize student learning

Implement/coach learning initiatives that provide practical in field experience for employees

Identify/react to learning opportunities, while developing employees towards masterly level of job positions

May be required document activities that may lead to disciplinary measures with students

Responsible for giving work direction to trainees through coaching

Subject matter expert for curriculum development

Applies applicable collective bargaining unit agreement as it pertains to coaching

Provide support services to field operations, construction, corrosion, and support operations

Collaborate with operations management to identify training needs and deliver programs to ensure compliance

Identify needs and participate with Gas Standard reviews within operations

Develop working relationships with front line leaders

Research current technology and related training/coaching techniques by reviewing periodicals, journals, governmental regulations, attending seminars, etc.

Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of co-workers

Monitors energy industry trends, analyzes potential impacts, and recommends strategic approaches

Senior OJT Coach (includes OJT Coach 3 duties plus)

Manage classroom training if needed, hands-on practice and simulation to maximize student learning

Identify learning opportunities, while developing employees towards mastery level of job positions

Conduct skill evaluations for OJT coach 1, 2 & 3 positions

Mentor Coaches and assist them in their development

Represent the OJT team, by delivering presentations at industry sponsored events

Lead strategic discussion with key business partners regarding annual training/coaching work plan

Subject matter expert to assist with curriculum development and gas standards reviews and updates

Advises and counsels students on performance and behavior through effective coaching

Lead investigations in new employee performance issues by providing accurate documentation and recommendations for disciplinary actions

Applies applicable collective bargaining unit agreement as it pertains to training

Develop working relationships with front line leaders

Research and make recommendations on current technology and related training/coaching techniques, by reviewing periodicals, journals, governmental regulations, attending seminars, etc.

Promote a safe work environment by actively participating in all aspects of employee safety program and support our interdependent safety culture by ensuring the safety of your co-workers

Testifies in Arbitrations, depositions, and court cases as needed

QUALIFICATIONS

OJT Coach 1:

1 years of experience in natural gas industry and/or background in training within a related utility, skilled trades, emergency response community, or in training military personnel

B.A. or B.S. and/or other technical related certifications preferred

Experience delivering effective coaching techniques and assisting in ongoing training programs

Familiarity with State/Federal gas pipeline regulations

Excellent communications, presentation, interpersonal skills

OJT Coach 2:

3 years of experience in natural gas and/or background in training/coaching within a related utility, skilled trades, emergency response community, or in training military personnel

B.A. or B.S. and/or other technical related certifications preferred

Knowledge of maintenance and operating procedures and processes used in the training process

Understanding of State/Federal gas pipeline regulations

Excellent communications, presentation, interpersonal skills

Working knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)

Valid Drivers License

Estimated travel up to 20%

OJT Coach 3:

5 years of experience in natural gas industry and/or background in training within a related utility, skilled trades, emergency response community, or in training military personnel

B.A. or B.S. and/or other technical related certifications preferred

Extensive experience in delivering effective training/coaching & evaluation programs

Extensive knowledge of maintenance and operating procedures and processes used in the programs assigned to be used within the OJT process

Previous experience as a facilitator for various size groups

Working knowledge of State/Federal gas pipeline regulations

Excellent communications, presentation, interpersonal skills

Advanced knowledge of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)

Valid Drivers License

Estimated travel up to 20%

Senior OJT Coach:

9 years of experience in natural gas industry and/or background in training within a related utility, skilled trades, emergency response community, or in training military personnel

B.A. or B.S. and/or other technical related certifications preferred

Extensive experience in delivering effective training/coaching to multiple levels of the organization

Expert understanding of adult learning methods

Demonstrated mastery of competencies for the Senior OJT coach level position

Excellent facilitation skills for various size groups

Subject matter expert for technical expertise in related discipline

Demonstrate the ability to develop and leverage relationships within and across work groups to achieve results

Advanced understanding of State/Federal gas pipeline regulations

Excellent communications, presentation, interpersonal skills

Demonstrated proficiency of PC applications/skills (PST, LMS, Onboard, WMS, MDTs, etc.)

Knowledge of Collective Bargaining Unit Agreement (where applicable)

Valid Drivers License

Estimated travel up to 20%

COMPETENCIES

OJT Coach 1, 2, and 3:

Building Partnerships

Coaching

Developing Others

Continuous Learning

Positive Disposition

Communication

Managing Work

Safety Awareness

Technical/Professional Knowledge and Skills

Senior OJT Coach:

Initiating Action

Decision Making

Leading Through Vision and Values

High-Impact Communication

Work Standards

Continuous Improvement

SALARY INFORMATION

Salary Range:

OJT Coach 1: 65,900.00 – 82,400.00 – 99,000.00 USD Annual

OJT Coach 2: 77,400.00 – 96,800.00 – 116,200.00 USD Annual

OJT Coach 3: 91,000.00 – 113,800.00 – 136,600.00 USD Annual

Senior OJT Coach: 91,000.00 – 113,800.00 – 136,600.00 USD Annual

Incentive Opportunity Range:

OJT Coach 1: 4% – 8% – 12%

OJT Coach 2: 4% – 8% – 12%

OJT Coach 3: 4% – 8% – 12%

Senior OJT Coach: 5% – 10% – 15%

Work Authorization

Authorized to work in the United States without requiring sponsorship.

Inclusion & Diversity

Value inclusion within your day to day responsibilities by respecting others perspectives/convictions, engaging others opinions, creating a safe environment where people, ideas, and opinions are valued within your Team/Customers and external partners.

Respect and take into consideration diversity within your Team/Customers and external work partners by valuing different world views, challenges, and cultures that represent all walks of life and all backgrounds.

Treat others with respect and consideration. Actively participate in creating and contributing to a positive work environment.

Equal Employment Opportunity

NiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants for employment without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law. Each employee is expected to abide by this principle.

By applying, you may be considered for other job opportunities.

Safety Statement

Promote a safe work environment by actively participating in all aspects of our employee safety program. Report any unsafe conditions and take actions to prevent personal injuries. Support our interdependent safety culture by ensuring the safety of your co-workers. Stay focused on the task at hand and promote productivity through good work habits.

Salary Range:

$77,400.00 – $116,200.00

Posting Start Date:

2024-10-17

Posting End Date (if applicable):

2024-11-01

Please note that the job posting will close on the day before the posting end date.

At NiSource, youll be part of the team serving nearly four million customers throughout the Midwest and Mid-Atlantic, who count on us to energize their homes and businesses. Whether speaking with customers by phone, analyzing financial data or installing new gas lines in a neighborhood, you’ll meet exciting challenges each day and make the most of your skills and talents. And you’ll be part of a company that was named by Forbes magazine as one of America’s Best Large Employers.

Were looking for talent from all backgrounds. We invite candidates of all abilities to come as they are and do what they love. Through our years of successful growth, we’ve stayed true to our roots by making a difference in the lives of millions of our customers. If you’re interested in joining an inclusive, innovative company that fosters opportunity for growth, NiSource might be the place for you.