Mechanical Field Service Engineer

Job Title: Mechanical Field Service Engineer

Job Description

Install new or modified equipment at customers facility to ensure full functionality.

Review performance reports and documentation from customers and field representatives.

Inspect malfunctioning or damaged products to determine the nature and scope of the problem.

Determine the source of the problem and recommend repair and replacement.

Coordinate problem resolution with engineering teams.

Review machine designs and engineering drawings.

Provide on-site technical assistance to help troubleshoot and repair equipment.

Analyze reports of technical problems to determine trends affecting future design, production, service, and processes.

Develop service handbooks and bulletins based on engineering changes.

Serve as a communication link between the customer and the company to ensure effective service is provided.

This role includes tuition reimbursement and requires up to 75% travel.

Hard Skills

5 years of field service experience

Mechanical aptitude

Ability to read blueprints

Soft Skills

Problem-solving

Communication

Customer service

Work Environment

Very large, clean manufacturing space attached to a multi-story office building. When not traveling, time will be spent troubleshooting equipment. Work schedule includes 10-12 hour days with time and a half for overtime. Majority of jobs last 3 days, with some extending up to 2 weeks. Travel 2-3 weeks each month, including some travel to Mexico and Canada.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.