Field Service Tech (Field Service Technician)

IMKO is [recruitingan experienced [Field Service Technician to assist in window repair and replacement parts. This is a permanent position with our client company. [This position will travel frequently with extended absences from home. Field Service [Technician[ travel up to 450 miles outside of the Sioux City limits and are normally out Mon – Thurs each week. A construction background, prior assembly/ production are helpful. Proven field service experience is preferred.

[Field Service Technician Responsibilities are, however, will not be limited to:
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– Provide service and customer support during field visits or dispatches.
– Review on site installation, repair, maintenance, and examine tasks.
– Diagnose errors or technical problems and determine accurate solutions.
– Produce timely and detailed service reports while documenting procedures.
– Confirms product functionality and provides warranty repair or replacement on-site when necessary.
– Build positive relationships with customers.
– Operate vehicle in a safe manner.
– Attends regular ongoing education as scheduled of window products.
– Maintain and work in a safe manner following safety protocol.
– Support assigned duties of management to assist in the operations of the company.

[[Field Service Technician [Required skills:
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Field Service Technicians

are required to stand/walk up for 8 or more hours in a day; bend, twist, use hand to finger, handle, controls; climb in/out of van and up/down ladder; balance, reach with hands and arms; lift, push, pull up to 50 pounds.

Demonstrates the ability to troubleshoot, test, repair, and service windows.

Field Service Technician can

handle multiple tasks within a single day; does not allow longer-than-expected service calls or major setbacks

Shows excellent customer service skills and the ability to diagnose issues through non-technical descriptions that are provided by customers.