911 Dispatcher
COUNTY OF DOOR
JOB REQUIREMENTS: Essential Job Functions 1. Answers and routes
telephone calls and messages of an emergency and non-emergency nature to
the proper public service agency. This can include handling multiple
calls at one time. 2. Relays, tracks, and logs further information as
needed throughout the duration of an emergency situation. This can
include information coming from multiple sources at one time. 3. Quickly
and accurately navigate multiple software programs as situations
dictate. 4. Ascertains proper routing of incident information through
geographic knowledge of the County. 5. Operates radio transmitter in
accordance with Federal Communications Commission Rules and Regulations.
6. Utilizes the Transaction Information for the Management of
Enforcement (TIME) System for entry of warrants, restraining orders,
missing persons, stolen items, criminal histories, administrative
messages, hit confirmations etc. and is used during all traffic stops.
7. Participates and attends job related meetings and training. 8. Keeps
records and data in accordance with department rules. 9. Routes,
transmits and interprets teletype messages. 10. Monitors weather radar
and follows severe weather procedures when situation dictates such.
OTHER EXPERIENCE AND QUALIFICATIONS: Required Training and
Experience 1. High school diploma or equivalent. 2. Ability to type a
minimum of 31 words per minute determined by a standard keyboard test.
3. Able to obtain certification in CPR within 6 months of hire. 4. Must
obtain Basic and Advanced TIME System certifications within 1 year of
hire and maintain. 5. Successful completion of telecommunications field
training and evaluation program within six (6) months of hire.
Knowledge, Skills, and Abilities Required 1. Ability to work the
required hours of the position, including nights, weekends, and
holidays. 2. Strong ability to communicate effectively and precisely
both orally and in writing. 3. Ability to hear at a level commensurate
with working conditions. 4. Vision correctable to 20/20 on a Snellen eye
chart. 5. Ability to record computer data rapidly and accurately. 6.
Ability to maintain security and confidentiality. 7. Continuous working
knowledge of the Countys geography. 8. Knowledge of and ability to
utilize a computer and the required software. 9. Ability to operate a
keyboard and telephone equipment. 10. Ability to use tact and courtesy
in maintaining an effective working relationship with department
employees, county supervisors, county officials, and general public.
APPLICATION INSTRUCTIONS: Apply Online:
https://www.governmentjobs.com/careers/codoor/jobs/4694516/911-dispatcher?pagetype=jobOpportunitiesJobs