Loan Servicing Coordinator

JOB REQUIREMENTS: At Associated Bank we strive to create an inclusive
culture where different perspectives are valued and recognized as
strengths critical to our success. If you thrive in an environment where
your growth and development are encouraged and supported, then
Associated Bank may be the right place for you. This Loan Servicing
Coordinator will coordinate/monitor day to day Loan Servicing functions,
tasks, and processes with emphasis on resolving the more complicated and
challenging items. Schedule, create, run, and maintain automated system
maintenance programs/analysiss as applicable, ensuring regulatory
compliance by providing results to supporting department. Provide
technical support to the Loan Servicing department by running scripts
and recommending reports on loan systems as needed, reviewing the data
being delivered for accuracy, and applicability to the information being
requested. Support various Loan Servicing department tasks as requested,
including, but not limited to, developing, reviewing and streamlining
process enhancements, and provide training when needed. Participate in
projects, system enhancement testing and other tasks as assigned. This
person will, Provide customers, bank associates, customer service units,
correspondents, vendors, and colleagues timely support when handling
verbal and written responses to inquiries via telephone, referral and
letter by reviewing account and loan file documents. Maintain a high
level of customer service by adhering to our Brand standards (clear,
capable, responsive, attitude) and providing accurate information in
this manner. Complete applicable report requests for regularly scheduled
and one-time reports by performing system functions to provide accurate,
applicable, well-organized data to department members, supervisor,
manager, vendors and others. Compile reportable data including
collecting, creating and maintaining accurate monthly data for all
measurable department tasks. Respond, research, resolve, track, report,
and follow up on any Loan Servicing escalated cases. Assist management
with various department projects, including compiling data for internal
or external auditors and/or compliance staff. Assist in needs analysis
and preparation of requests for system enhancements. Monitor/report
progress of request. Collaborate in review and revision of enhancements
to/from Information Technologies and service… For full info follow
application link. The employment policy of Associated Banc-Corp, and its
subsidiaries and affiliates (“Associated”) provides equal opportunity
to all persons. We support a diverse and inclusive work environment
where colleagues are respected, treated fairly, and given equal
opportunities to perform to their fullest potential. We believe it is
only with a diverse and inclusive workplace that the organization can
truly perform at its best, carry out its vision, and make a difference
for the communities we serve. APPLICATION INSTRUCTIONS: Apply
Online: ipc.us/t/66561C1EF869431F