Store in Store Manager

T-MOBILE USA, INC

JOB REQUIREMENTS: At T-Mobile, we invest in YOU! Our Total Rewards
Package ensures that employees get the same big love we give our
customers. All team members receive a competitive base salary and
compensation package – this is Total Rewards. Employees enjoy multiple
wealth-building opportunities through our annual stock grant, employee
stock purchase plan, 401(k), and access to free, year-round money
coaches. Thats how were UNSTOPPABLE for our employees! Job Overview
The Store-in-Store Manager is an integral part of the Retail Team
responsible for bringing the T-Mobile brand to life within
Store-in-Store partner locations, where active customer engagement is
crucial for success. They lead a team of Mobile Experts, Store-in-Store
who create energy and excitement around our products and services. They
are obsessed with the connected world and thrive in a high-traffic
environment, where technology innovations, customer needs and the Retail
experience are continuously evolving. The Store-in-Store Manager leads
the sales team to excel at building and deepening relationships with
customers through meaningful interactions. They Do it the Right Way and
are skilled at identifying customer needs and are passionate about
educating, demonstrating, and recommending solutions to provide
exceptional customer experiences while meeting performance goals and
objectives. Job Responsibilities: Leadership: Responsible for
infusing every Mobile Expert, Store-in-Store with a passion for its
customers by thoroughly orienting and grounding them to a standard of
Loving Our Customers. Complete observations of Mobile Experts
interactions with customers, including feedback, to be used in
development, training & coaching conversations. Effectively manage
customer flow/wait time. Keep current on products, services and
promotions. Create competitive best practices amongst the Mobile
Expert team while being Customer obsessed, passionate, friendly, and
engaging with customers. Coach Mobile Experts to match the pace of the
customer, connect on a personal level, build rapport, trust, and loyalty
with every interaction, and to becommitted to providing exceptional
service, and to exceeding customer expectations. Ensure team… For
full info follow application link. EOE Statement We Take Equal
Opportunity Seriously – By Choice T-Mobile USA, Inc. is an Equal
Opportunity Employer. All decisions concerning the employment
relationship will be made without regard to age, race, color, religion,
creed, sex, sexual orientation, gender identity or expression, national
origin, marital status, veteran status, the presence of any physical or
mental disability, or any other status or characteristic protected by
federal, state, or local law. Discrimination or harassment based upon
any of these factors is wholly inconsistent with our Company values and
will not be tolerated. Furthermore, such discrimination or harassment
may violate federal, state, or local law. APPLICATION
INSTRUCTIONS: Apply Online: ipc.us/t/A59884BB3185424A

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