Customer Service Representative

JOB REQUIREMENTS: AMSOIL INC. has an exciting opportunity as Customer
Service Representative. As a Customer Service Representative, you will
provide outstanding, friendly customer service while accurately and
efficiently handling customer inquiries. This position reports in-office
to the AMSOIL center in Superior, Wisconsin. Core Responsibilities:
Provide outstanding customer service over the phone and through email
Accurately enter customer orders over the phone into online management
system Provide pricing information to customers as well as inform
customers of new products and make suggestions Work with distribution
centers to document and resolve issues where customers receive damaged
product or orders with missing or incorrect products Contact customers
to proactively renew expiring accounts, conduct recent order surveys,
notify of product recalls, update contact information, and other
customer service initiatives Coordinate various administrative tasks
between calls such as establishing new customer accounts, processing
internet transactions, and reviewing and qualifying account applications
Position Requirements: High School diploma or equivalent Minimum of 1
year of customer service experience Strong public relations and customer
service skills Ability to communicate effectively, courteously, and
professionally Strong skills in operating a computer with proficiency in
Microsoft Office Suite Ability to multi-task and demonstrate attention
to detail while coordinating tasks between calls Must be able to sit at
a desk and work at a computer for long hours Available 40 hours/week,
Monday – Friday between the hours of 7 a.m. – 7 p.m. Preferred
Qualifications: Experience working in a call center environment Other
Details: Pay Type – Hourly Starting Pay – $18.00/hour Benefits: Paid
time off and paid holidays each year Employee bonus program 401(k) with
company match Paid life, short-term disability, and long-term disability
insurance Competitive health benefits Health savings account (HSA) and
flexible spending account (FSA) options Affordable group dental, vision,
critical illness, and accident insurance Employee discount on product
Corporate gym membership If you have any questions or need assistance
with the application process, please email: humanresources@amsoil.com
Equal Opportunity Employer/Veterans/Disabled AMSOIL is an Equal
Employment Opportunity employer. Employment policies and decisions on
employment and promotion are based on merit, qualifications, performance
and business needs. The decisions and criteria governing the employment
relationship with all employees are made in a nondiscriminatory manner,
without regard to race, religion, color, national origin, sex, sexual
orientation, gender identity, age, marital status, physical or mental
disability, medical condition, veteran status or any other factor
determined to be unlawful by federal, state or local statutes.
APPLICATION INSTRUCTIONS: Apply Online:
ipc.us/t/5B3CBDE78606432F