Senior Manager, Sales Compensation

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture.

Summary

CHS is seeking a Senior Manager, Sales Compensation as part of our sales operations team. The person will be the business owner to manage, administer and maintain our sales incentive program. The role is vital in ensuring our sales team members remain motivated and aligned to their incentive plan(s). In addition to supporting the sales organization by answering questions related to the incentive compensation reporting, systems and incentive plans, the successful candidate will closely collaborate with human resources, finance, legal, and IT to ensure the seamless execution of the incentive program.

This position works a hybrid schedule in our global corporate office in Inver Grove Heights, MN.

Responsibilities

Sales Incentive Program Administration & Governance

In partnership with sales, compensation, finance, legal and other key stakeholder groups

Lead and facilitate plan governance, inclusive of leading governance committee meetings that include presentations and engagements with executives and functional leaders who serve as members of the governance committee. This includes agenda setting, meeting presentation and content development, meeting documentation and follow-up actions

Owner of plan documents, including annual review, updates (where needed) and the overall socialization of the plan and the required materials

Administer sales incentive programs, ensuring adherence to established policies and guidelines

Administer the annual quota-setting process, including managing plan exceptions, adjustments and modifications that happen throughout the entirety of the plan year

Administer all calculations, elevate exceptions or issues, and work closely with compensation and payroll to administer payment processes

Regularly review and validate incentive calculations to guarantee accuracy and fairness

Generate incentive reports and dashboards for the sales team and management, providing insights into performance and payouts

Sales team member on-boarding and off-boarding, including actions related to system and plan education

Sales Incentive Plan Design

In partnership with compensation, finance, legal, sales and other key stakeholder groups

Ensure plans align with overall company strategy

Be the lead for annual plan health checks to ensure the plans are functioning as intended

Analyze sales performance data and incentive plan effectiveness to identify areas for improvement

Provide data-driven recommendations to enhance the incentive programs impact on sales performance

Collaborate with key stakeholders so that sales compensation is not designed in isolation

Sales Team Onboarding & Support

The role and its team serve as the primary point for educating sales managers and leaders on the mechanics of sales incentive plans so they understand and can effectively communicate plan mechanics to their front-line sales teams

Answer questions regarding incentive plan details, eligibility, and payout mechanics

Administer and support the plan dispute and resolution process

Ensure sales leaders, managers and individual contributors feel supported

Team Leadership

Lead a small team focused on supporting the sales organization with activities such as system management/support, program administration, employee on/off-boarding and support and performance analysis

Reporting and Sales Performance Management Systems

Accountable for prioritization and development of interim reporting dashboards to bring greater visibility to sales performance throughout the plan period

Be a key partner in evaluating any future state Sales Performance Management System

If applicable, be the business owner for sales performance management system inclusive of build, implementation, maintenance, and optimization of the sales incentive technology system

Partner with IT, HR and sales leadership on any dashboard or system design and selection of a future state sales performance management system

Collaborate with the IT team to troubleshoot reporting issues and enhance functionality

Ensure accurate and timely updates of incentive data, plans, performance metrics and all other data requirements to support the plans administration and leverage the system fully

Minimum Qualifications (required)

High School diploma or GED

5 years of experience in sales and/or HR operations, incentive program administration, or a related role

Prior leadership experience with progressively advancing level of leadership responsibilities

Additional Qualifications

Collaborative team player with the ability to work cross-functionally

Excellent communication and interpersonal skills, with the ability to communicate complex concepts to non-technical audiences

Experience working closely with finance, marketing and sales to administer the calculation, tracking and payment of customer incentive programs and payments.

Bachelors degree in Business Administration, Finance, Economics, Mathematics, or a related field preferred

5 years of team leadership and supervision of complex work and projects

3 years of experience with sales incentive technology reporting, platforms or administration

Knowledge of agriculture and energy markets and sales processes

Proven ability to lead a small team

Proficiency in Microsoft Excel and other data analysis tools

Strong analytical and problem-solving skills, with an ability to work with large datasets

Detail-oriented and able to maintain a high level of accuracy in data management

CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications.

Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan.

CHS is an Equal Opportunity Employer/Veterans/Disability.

Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to chscareers@chsinc.com ; to verify that the communication is from CHS.