Manager-IT Technology

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans (https://jobs.mayoclinic.org/benefits/) – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. You’ll thrive in an environment that supports innovation, is committed to ending racism and supporting diversity, equity and inclusion, and provides the resources you need to succeed.

Responsibilities

The Administrative Business Systems Section (ABS) withing the AREA Division within the Department of Information Technology is seeking a dynamic and experienced Manager for the Release Management and Testing Unit in a fast-paced environment. This unit consists of two high-performing teams, a Release Management Team, and a Testing Team. The ideal candidate will have strong leadership and organizational skills, capable of directing teams managing multiple simultaneous releases, as well as a complex testing environment consisting of both manual and automated testing models. This hands-on leader will have proven experience in release management, testing, customer relationship management, project management, resource management, time management, and building and enabling teams to accomplish tasks in a fast-paced environment. Experience with Agile processes, Clarity and Azure DevOps work management systems, and ServiceNow incident management system is highly preferred.

Key customers served by the Release Management and Testing Unit consist of Human Resources, Finance, Supply Chain, and the Office of Administrative Systems Transformation (OAST). To date in 2024, the Release Management and Testing teams have managed over 470 releases, and partnering with the business, thousands of manual test cases have been executed. In addition, an automated testing tool is planned to go live by the end of 2024.

Currently, Releases and Testing center around systems implemented through the Harwick Project such as:

Oracle Fusion (ERP solutions for Human Resources, Finance & Supply Chain Management)

Oracle Fusion Data Intelligence

Oracle Enterprise Performance Management (EPM)

Oracle Business Intelligence Cloud Connector (BICC)

Oracle Autonomous Transaction Processing (ATP) Database

Oracle Analytics Cloud (OAC)

Oracle APEX low code/no code tool.

Oracle Integration Cloud (OIC) for interface development

UKG PRO WFM for timekeeping and advanced scheduling

UKG Boomi for interface development

During the selection process you may participate in an OnDemand (pre-recorded) interview that you can complete at your convenience. During the OnDemand interview, a question will appear on your screen one at a time. You will have time to consider the question before responding and moving on to the next question. The completed OnDemand interview will be reviewed by Mayo Clinic staff, and you will be notified of next steps.

Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.

Qualifications

Bachelors degree with 6 years of experience, which includes 2 years of demonstrated leadership experience; Or, Associated Degree with 8 years of experience, which includes 2 years of demonstrated leadership experience and commitment to obtain a Bachelors degree within 4 years. Experienced with committee- and consensus-managed, physician-led organization.

Other Qualifications: Requires skill in effective decision making and effective consensus management. Strong understanding of and experience in Technology Management disciplines. Strong understanding of finance, business processes, budgeting and human resources development. Excellent verbal and written communication skills. Demonstrated history of continuing education in personnel and administrative processes. Experience with personnel

management, resource allocation, coaching and mentoring.

Masters degree preferred with 4 years of experience. Experience working in healthcare technology. Experience with managing both custom developed and vendor-supplied products and services. Experience in vendor management and negotiations. Some travel may be required in this position.

Exemption Status

Exempt

Compensation Detail

$128,502.40 – $186,264.00 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Monday – Friday, 8am – 5pm

Weekend Schedule

As needed

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is. (https://jobs.mayoclinic.org/alllocations)

Affirmative Action and Equal Opportunity Employer

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.

Recruiter

Ted Keefe

Equal opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.