client support operations associate

client support operations associate.

columbia , maryland

posted today

job details

summary

$58,000 – $70,000 per year

permanent

associate degree

category office and administrative support occupations

referenceAB4631617

job details

Randstad is seeking a driven by detail, process-oriented client support professional for a marketing services organization in Columbia, MD. The ideal candidate will have experience managing client processes, including orders, from A to Z and being a true liaison between company vendors, clients, shipping vendors, and internal teams. This is an exciting and fast-paced environment, with a collegial office environment. This role will work on presentations, sales team requests, order processing in a CRM, and white-glove client communication.

100% on-site

Salary based on applicable experience

Permanent role, with full benefits

Opportunities for internal mobility and growth

salary: $58,000 – $70,000 per year

shift: First

work hours: 8:30 AM – 5 PM

education: Associate

Responsibilities

Handle client inquiries regarding open projects, opportunities, interest in new orders

Assist sales team with requests

Follow up on all open orders and production regularly

Enter and process orders quickly in the CRM, ensuring accurate information is entered

Maintain positive, rapport building relationships with customers

Follow up with vendors and production regarding on-time deliverables, shipment information, and deadlines

Track and follow order progress, communicating with clients in a white-glove manner

Manage inbound/outbound shipments with shipping vendors, communicating with internal teams and external customer

Prepare and send final proofs

Skills

Client Service

Business operations

Order Processing

CRM

attention to detail

Project Management

order coordination

Qualifications

Years of experience: 2 years

Experience level: Experienced

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether youre looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidates education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

AB

alexa brockmann

1 301 654 7941 (tel:1 301 654 7941)

Alexa.brockmann@randstadusa.com