Mortgage Operations Support Assistant

TEKsystems is searching for individuals that are eager to start a career in the Mortgage industry!

We are currently hiring for Mortgage Operations Support Assistants to start on December 3rd with a Fortune 100 Company in Pensacola, FL.

This is NOT a remote position. All candidates must be located in Pensacola, FL to work onsite 2-3 per week required.

Pay: $15.00/hour

Hours: Full Time, 40 hours per week. Monday-Friday, 8:00am-4:30pm CST

Time Off Policy: NO TIME OFF FOR THE FIRST 6 MONTHS

Job Description:

To provide operational support for Management, Supervisory staff, Mortgage Loan Officers (MLOs), Processors and Closers in order to execute essential mortgage production tasks, minimizing the inherent risk and its members assume during the origination process.

Responsibilities:

Assist with new loan setup including indexing, member follow up, ordering and/or validating documents; updating mortgage lending systems while ensuring compliance with regulatory requirements

Index loan documents received electronically via fax and e-mail from members, Processors, Closers and/or third parties

Complete initial contact with the member appropriate information such as contact name, hours, contact numbers, etc. to ensure member education and enhanced member service

Maintain systematic, consistent and reliable notes and contact history information on each member interaction and actions taken on accounts

Track and update action items in database(s)

Serve as mentor/trainer and provide guidance and assistance to team members

Continually evaluate the effectiveness of current processes, make recommendations for efficiency improvement

Review, prepare and submit production reports for tracking purposes Interact with mortgage staff, government agencies, and vendors to resolve discrepancies

Assist in member follow up, documenting mortgage status, and compiling outstanding documentation

Review daily production reports and take action(s) as needed

Understand and comply with federal and other regulations relating to financial products and services

File, fax and copy documents

Perform other duties as assigned

Qualifications:

High School Diploma/GED required

1-2 year of legal or office administrative experience

Proficient in Microsoft Office, Computer Literate, and strong Data Entry skills

Ability to work in a fast paced environment

Detail Oriented, Multitasking, Written/Verbal Communication, Team Player

A daily expectation is required for completion so candidates must be able to organize their own time and remain on track with time management. We would also be looking for individuals who can manage their at home office space (when working in the hybrid schedule from home) so that they are distraction free during work hours. Communication is an expected part for these positions to be able to give and accept feedback, report concerns as they find them and other information that impacts their day to day.

#priorityeast

About TEKsystems:

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.