Driver / Back-Up Dispatcher

Report to: Transportation Program Manager
Salary Classification: Non-Exempt
Compensation: Starting Salary: $15/hr; ETO: 4 hours per pay period; Holidays: 11 (earn ETO and Holidays after 90 days)

Position Summary: As Driver, communicates throughout the day with office staff to ensure all clients are picked up in a timely manner and delivered to the appropriate locations safely. As Backup Dispatcher, communicates throughout the day with van drivers and office staff to ensure all clients are picked up timely, in addition to scheduling trips with clients using our computerized scheduling and reporting system. Works closely with the Transportation Program Manager (TPM) to make certain all aspects of the Transportation System are operating correctly and efficiently.

Responsibilities as Driver:

– Pick up and safely deliver citizens of Wells County in need of transportation.
– Assist
ALL
passengers on and off the van as well as load and unload their packages from the van.
– Keep accurate records of each days activities on drivers log, iPads, inspection forms, Vehicle Maintenance Reports
– Obtain Medicaid signatures and record odometer readings on the iPad.
– Maintain constant communication with the dispatcher, requesting and receiving permission regarding schedule add-ons, deviations, etc.
– Collect, record and total fares and co-payments for designated trips.
– Driver is responsible for money box, Motorola two-way radio and Apple iPad.
– Complete daily Pre-Trip and Post-Trip checklists on vehicles and report any needed repairs to the Transportation Program Manager utilizing the Vehicle Maintenance Report (VMR).
– Maintain accurate maintenance records to ensure that all vehicle minor maintenance, such as oil changes, tire rotations, and needed repairs are done on time.
– Ensure that all vehicles have their necessary supplies on board.
– Wash / Sanitize inside and outside (door handles, railings, grab bars, etc.) of the van(s), DAILY.
– Keep the inside of the van free of debris and windows (inside and out) clean.
– Perform WEEKLY vehicle cleaning and inspection, including Sanitization Protocols.
– Clean up after a client who has become ill on the van using the toxic waste kit for proper disposal.
– Attend training sessions and successfully complete annual Drivers Safety Courses, CPR, First Aid instruction and all other training sessions scheduled by the agency.
– Complete Fit for Duty physicals as required.
– Driver is responsible for all speeding tickets or any other citations that he/she may incur while working for the WCCOA. Tickets or citations on or off the job may require reprimand by the Agency up to and including dismissal.
– Receive and complete additional assignments from the office.
– Comply with all company policies, procedures and safety regulations at all times including our wheelchair safety policy.

Qualifications: The following statements represent the minimum experience and training standards that will be used to screen applicants, provided that equivalent substitutions will be permitted in case of deficiencies in either experience or education.

– Must be 21 years or older.
– High school diploma or GED equivalency.

Qualifications continued:

Must pass an Indiana State Police check of criminal activity and be free of any crimes pertaining to criminal deviate conduct, rape, neglect or exploitation of an endangered adult, failure to report battery, theft, and criminal convers