Service Advisor

JOB REQUIREMENTS: Description Under the direction of the Service
Manager, the Service Advisor is responsible for serving as a liaison
between the customer and technicians – which involves scheduling
repairs, assigning work to technicians, preparing repair orders, billing
repair orders, entering work orders into the computer system, ordering
shop supplies according to procedures and consulting with insurance
companies. Shift: Monday – Friday – 3:00 p.m. – Midnight Pay: $57,000 –
$75,000/year (Depending on Experience) Shift Premium: There is a
$5,000.00/yr ($192.31, bi-weekly) 2nd shift differential, paid
bi-weekly) Essential Duties and Responsibilities Process all shop repair
orders by scheduling & assigning work to shop Associates. Document and
diagnose necessary repairs by taking photographs. Provide effective
communication to customers regarding their job orders by preparing
estimates for repair work and parts; monitor job schedules to ensure
timeliness of repairs and job pricing. Work closely with customers and
insurance companies to obtain necessary authorization and documentation
relating to repair work. Complete invoicing and collecting procedures in
a timely manner. Maintain inventory of parts, paint, and materials
necessary for repair functions. All other duties as assigned. An
individual in this position must be able to successfully perform the
essential duties and responsibilities listed above. Reasonable
accommodations may be made to enable individuals with disabilities to
perform the essential functions of this position. The above list
reflects the general details necessary to describe the principle and
essential functions of the position and shall not be construed as the
only duties that may be assigned for the position. Competencies:
Priority Setting Customer Service Technical Skills Minimum
Qualifications: High school diploma or equivalent. Three (3) years of
related automotive repair facility or heavy-duty truck experience
preferred. Intermediate computer skills in Microsoft Windows. Must
possess demonstrated skills in computer-generated business systems.
Valid drivers license required; CDL required, or ability to obtain.
Dependable and reliable attendance required. JX Enterprises, Inc. is an
equal opportunity employer. All qualified applicants will receive
consideration for employment without regard to race, color, religion,
sex, sexual orientation, gender identity, national origin, or protected
veteran status and will not be discriminated against on the basis of
disability. Qualifications Behaviors Detail Oriented – Capable of
carrying out a given task with all details necessary to get the task
done well Team Player – Works well as a member of a group Motivations
Work-Life Balance – Inspired to perform well by having ample time to
pursue work and interests… For full info follow application link.
Equal Opportunity Employer of Minorities, Females, Protected Veterans,
and Individual with Disabilities APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/98555DF792F14989