Property Maintenance Assistant

PROPERTY MAINTENANCE ASSISTANTCOMPANY OVERVIEW: JK Property Management is a dynamic, values-driven, fast-growing, professional property management firm that exists to serve and connect so others are empowered to live a better life. We don’t just manage properties; we work to improve the lives of residents and real estate investors through advanced property management solutions. We are a high-performing, highly motivated, highly organized, and mission-minded team of professionals. We are seeking like-minded individuals who want more than just a job and a paycheck. We want people looking for purpose in their career and vocation, with the will and motivation to advance and excel on our team. Our mission is to serve property owners and renters to make Great Falls a better place to call home. JOB PURPOSE: To organize, evaluate, and resolve maintenance-related issues by recruiting, building relationships, and assigning qualified independent contractors appropriate to provide maintenance solutions. A Property Maintenance Assistant will also be responsible for managing critical legal timelines for maintenance resolutions under the direction and supervision of the Property Maintenance Director. Duties may be divided between in-office desk work and out-of-office onsite maintenance as assigned. This is an excellent entry-level position for a career-minded individual aspiring to ascertain dynamic, comprehensive, and real-world training experience, skills, and knowledge in multiple facets of the industry trades. JOB DUTIES, RESPONSIBILITIES, AND ESSENTIAL FUNCTIONS•Daily monitoring of online-submitted maintenance requests from tenants, with immediate evaluation and action to resolve the issues reported•Recruit, retain, and grow relationships with critical community businesses providing maintenance-related services such as plumbing, electrical, HVAC, snow removal & landscaping, roofing, flooring installation, restoration, cleaning, and various other areas of home upkeep, repair, remodeling, and construction•Perform routine property inspections. Under the supervision of the Maintenance Coordinator, evaluate, diagnose, and perform preventative and annual maintenance.•Coordinate and schedule vendor services to include tenant notification on occupied properties. •Immediate action-oriented attention to emergent maintenance issues with targeted execution of maintenance solutions•Learn, adapt, and confidently utilize technology and software to communicate, direct, and manage work•Regularly monitor and analyze data and statistics to improve and excel operations•Record property data to include property assets (appliances), property/unit layouts, and other features into Appfolio software. •Work effectively, professionally, and with a positive attitude with all members of the JK Team across all departments to foster open communication, ensure smooth project transitions through various stages, and enhance the overall team culture and environment.•Any other duties as assignedIDEAL CANDIDATE PERSONALITY TRAITS AND HABITS•Ethical Foundation and High Moral Code: Possess an unshakeable moral & ethical code. Honesty and integrity are non-negotiable. •Organizational Skills: Thrive in organization, systems, and processes. Enjoy routine, schedules, timelines. Methodically record and track events, dates, appointments, timelines, and deadlines.•Career-Oriented and Motivated: Career-oriented and seeking advancement for long-term employment. Highly focused, direct, and motivated to check items off lists and complete tasks. Driven to accomplish and exceed expectations in work. •Independent and Process-Orientated: Ability to work independently but follow our proven process. Must be able to accept and carry out directives from those in a position of authority and management. •Confident and Resilient: Not easily intimidated but rather excels in high-stakes operations; unshakable. •Interpersonal Skills: Enjoys engaging with individuals from diverse backgrounds, including various races, religions, and lifestyles. Demonstrates an effortless ability to connect with others, collaborates effectively, and builds strong, meaningful relationships.•Positive Mindset and Mature. Has a contagiously positive outlook yet grounded and mature. Does not engage in negative, destructive, or inappropriate gossip or conversations. Encouraging and supportive of others. •Discernment and Confidentiality: Must exercise discernment and maintain confidentiality in all situations to protect private information, whether it pertains to individuals or internal matters among employees. Understand and adhere to the “need to know” principle, ensuring boundaries are respected when required. All work-related materials, information, and data should remain confined within the department•Analytical Thinker: Logical, analytical, systematic thinker. Excels when presented with challenges. •Punctual and Reliable: Consistently on time and rarely, if ever, delayed or disrupted by unexpected challenges. Must be dependable and reliable in all aspects of the job, demonstrating a strong commitment to punctuality and accountability.MINIMUM QUALIFICATIONS (Required)•Must be able to pass a drug and alcohol test•Must be able to pass a background check•Current driver’s license and access to an operational vehicle with no driving restrictions •Strong written and verbal communication required•Strong sense of urgency and ability to prioritize tasks•Detail-oriented required•Excellent skills and experience using technology beyond basics•Ability to obtain and maintain a Montana Property Manager License•Minimum 1 year experience in maintenance, construction, or a similar field with the ability and aspirations to grow knowledge in all construction phases. PREFERRED QUALIFICATIONS (Not Required)•Associate’s, Bachelor’s degree or trades school graduate preferred•Experienced and knowledgeable in the property management industry•Current Montana Property Manager License•Member of the National Association of Residential Property ManagersWHY WORK WITH JK PROPERTY MANAGEMENT?We are a locally owned and operated family business in Great Falls, MT. Our business has been a cornerstone providing housing options for over 20 years. High ethical standards, continued industry education, and professional practices has shaped and developed our company into the largest, most experienced, and most sought-after property management company in our area. We are truly guided by our strategic anchors:•We are professional•We work as a team•We pay attention to details•We work hard and give our best each day•We are humble & honest•We are able to pivot to embrace change and take action•We are leading experts in our industryIf this sounds like a fit – then let’s talk!