Lead Field Service Tech

Lead Field Service Tech

Job Details

Level

Experienced

Job Location

Duravant – Downers Grove, IL

Position Type

Full Time

Education Level

Not Specified

Travel Percentage

Road Warrior

Job Shift

Any

Job Category

Installation – Maint – Repair

Duravant Material Handling Solutions Integration Services, the new system integration business for Duravant, is focused on providing solutions to both integrator and end-user customers. Integration Services leverages the products from our Duravant family of companies, which includes automated equipment for food processing, packaging, and material handling along with products and services from strategic equipment partners.

As a Duravant Family Company, Integration Services participates in global Diversity, Equity, and Inclusion programs, as well as Doing Good initiatives to support our communities. In addition to a culture that promotes long term career satisfaction, with opportunities for personal and professional growth, Integration Services offers an excellent total rewards package that includes:

Compensation: We offer competitive compensation

Benefits: We have comprehensive benefit packages designed to support our employees health, well-being, and financial security

Development: We have education and training programs which include an educational assistance program

Time Off: We offer paid holidays and paid time off

Driven Team Members: We have a cross-functional, collaborative environment, focused on delivering results

Core Values: Our core values are Teamwork, Respect, Integrity, Winning Spirit, and Sense of Urgency

Culture: We are driven by our number one asset – our employees, and their successes

Doing Good: We love to be active members of our community! We have several volunteer opportunities throughout the year.

Integration Services is adding a Lead Field Service Tech,responsible for ensuring that all equipment installed at a customer site is in accordance with the as sold system design. The engineer will verify equipment location, and execute equipment check sheets to validate static and dynamic designs are met. The Lead Field Service Tech will generate an action item list for the installation team, and work with them to troubleshoot any issues during system run-in period. The Lead Field Service Tech will generate project site documentation for the installation and commissioning teams. As the subject matter expert, the Lead Field Service Tech will be required to provide training/support/advisement to both in-house and subcontractors who will be hired to provide final commissioning and turn-over support of the equipment and system to the customer during peak periods of implementations.

POSITION DUTIES & RESPONSIBILITIESinclude the following, other duties as assigned.

Develop and manage the project book and equipment check sheets

Travel to site and ensure equipment is in proper location and elevations

Execute equipment check sheets and answer any questions the installation team may have

Ensure power and comm cables are routed properly

Verify system is running per design speed and zone control

POSITION REQUIREMENTS:

Bachelors Degree preferred

5 years working in installation, service, or engineering of MHE systems.

Strong AutoCAD abilities required

Ability to travel domestically75%

Knowledge of mechanical & electrical fundamental principles

MHE installation requirements, process, and procedures

Training, delegating and reviewing the work of others

PHYSICAL REQUIREMENTS:

While performing the duties of this job, may be frequently required to sit, stand, walk, talk or hear; uses hands to finger, handle, or touch objects or controls. On occasion, may be required to climb and work in high places, stoop, bend or reach above the shoulders.

The incumbent must occasionally lift, push, or pull up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT:

The position is an office-based position with regular visits to customer installation sites.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function.