Area Leader of Facilities

Company Description

At Raising Cane’s Chicken Fingers® we serve only the best tasting and most craveable chicken finger meals. It’s our ONE LOVE®. Our Crew make it happen, our Culture makes it unique and the Community makes it all worthwhile.

Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly growing Company. We all work with a sense of purpose and focus on our chicken finger meals, Customers, Crew, Communities and Company Culture. We are constantly striving to Raise The Bar. The future for Raising Cane’s is growth focused and we’re on the path to being one of the top 10 restaurant companies in the United States.

Job Description

The Area Leader of Facilities is responsible for the planning, organization, execution, and communication regarding service-related issues. This role is tasked with leading in their areas and serving as a conduit for both the RSO and facilities program. The Area Leader of Facilities is responsible for handling all aspects of field management.

Your Impact and Responsibilities:

Manages all Business Unit (BU) area facilities related support, local strategy, and execution including managing service providers to ensure quality, maintain brand standards and maximize life of company assets

Acts as the first point of escalation for field facilities emergencies and opportunities and provides emergency support 24/7/365

Leads the facilities strategic plan implementation and communication

Partners with cross-functional department initiatives and support

Provides continuous improvement ideas and implements appropriately, participates on the change management process, and may conduct initiative research

Continually provides coaching to all Crewmembers

Supports all service-related opportunities, manage work order flow, and operations requests

Conducts site assessments (physical and virtual) to ensure properties are maintained to Raising Cane’s expectations

Participates in new restaurant turnover and 11-month warranty walk-throughs

Responds appropriately to customer queries and escalate as needed

Develops a network of quality service providers, executes contracts, and assigns to CMMS

Analyzes service provider scorecards, benchmark performance data, and assess program success

Prepares Requests for Proposal (RFP) packages for projects

Prepares job/task specific Scopes of Work (SOW)

Reviews proposals and invoices to ensure overall value

Inspects quality of service to ensure it meets brand integrity

Conducts property and equipment assessments

Identifies current and future capital needs

Partners with BU team to develop project needs, seeks service providers, develops scope, compares bids and obtains approval

Places and tracks equipment orders

Manages building repairs, improvements, equipment installation, and startup

Manages work order flow to ensure effective completion to Raising Cane’s expectations

Reviews quality, work order performance, and status reports

Analyzes labor rates, cost of PM services, and competitive bid processes

Completes expense reports and other administrative responsibilities

Qualifications

3-5 years of facilities management experience within the restaurant/retail/c-store/grocery industries

Knowledge and experience with the following: HVAC/mechanical, refrigeration, plumbing, electrical, general maintenance contracting, kitchen equipment, soda and Co2 systems

Proficient in use of a CMMS data base

Blueprint reading experience a plus

Able to work remotely and travel 50% or sometimes more depending on construction activities

Microsoft proficient with a focus on Word, Excel, Microsoft Project, and PowerPoint.

Detail-oriented, organized, and able to manage multiple priorities that may be constantly changing

Self-driven, flexible, and highly energetic with strong written and verbal communication skills

Able to work effectively and efficiently both independently and collaboratively

Able to evaluate work completed to measure effectiveness

Able to successfully function during times of uncertainty and changing priorities

Additional Information

All your information will be kept confidential according to EEO guidelines.

Terms of Use (http://www.raisingcanes.com/terms-of-use/)

Privacy Policy

Candidate Privacy Notice (https://www.raisingcanes.com/candidate-privacy-notice/)