Lead Product Manager – APIs

Basic Function

The Lead Technical Product Manager (TPM), APIs is responsible for translating vision and strategy for APIs across the Axcess Suite into strategic solutions for internal and external consumers in partnership with product managers, other technical product managers, user experience team and development teams. The Lead TPM, APIs works closely with customers to understand their needs, and test concepts and solutions. They also engage with internal stakeholders including sales, marketing, implementation, training and support teams to gather their customer insights and their own functional needs. The Lead TPM, APIs brings the voice of customers and internal stakeholders to user experience and development teams, and, in close partnership with them, get the solution ready.

Essential Duties and responsibilities

Proactively seeks detailed understanding of vision, and near-term and long-term priorities for the CCH Axcess APIs, including productization of APIs, based on the APIs potential for use outside the context of one solution

Leads customer interactions, in partnership with user experience team, to understand their unmet needs and test concepts and solutions throughout the development process

Develops and maintains the API roadmap for the CCH Axcess Suite, using input from customers

Gathers and documents into user stories functional and non-functional requirements from product managers, customers and internal stakeholders, including, marketing, sales, implementation, training, development and support teams

Represents the voice of customers and internal stakeholders to user experience and development teams throughout the solution development process

Partners with the development team to strike the right balance of scope, schedule and resources to maximize progress towards their portfolio goals

Partners with program/project manager to develop detailed project plans and closely track performance against those plans; conveys progress, any deviations and impacts of those deviations to product managers in a timely fashion

Inspects and accepts or rejects completed work for the development sprint, and ensures new functionality meets the acceptance criteria

Oversee the API product throughout its lifecycle, including managing API versioning and decommissioning

Evangelizes the use of the API product with development teams to increase the adoption and consumption of the API product capabilities

Develops and maintains API specifications and documentation including samples within the developer portal

Provide support to API product consumers by answering questions and responding to feedback

Researches and evaluates new API trends

Maintains deep subject matter expertise in relevant product domains, including features and functionality

Other Duties

Performs other duties as assigned by supervisor.

Job Qualifications

Education:

Bachelor’s degree from an accredited university, or equivalent experience

Computer Science or Software Engineering Degree preferred

Experience:

Minimum 5 years of experience in product management with at least 3 years focus on API

Three or more years with Agile Scrum methodologies as a product owner/technical product manager preferred

Three or more years in product management of B2B enterprise SaaS software products preferred

Three or more years in one of these areas preferred – 1) software solution development for Tax and accounting industry, 2) professional experience in CPA firm

Other Knowledge, Skills, Abilities or Certifications:

Experience driving all aspects of the software development lifecycle with development teams – iteration themes, backlog grooming, story mapping, user story creation and decomposition, retrospectives, etc.

Experience leading the product design process with user experience team and product architects

Experience leading customer interviews, concept testing and usability testing

Time management and project management

Proficiency in translating business requirements into technical requirements

Defining acceptance criteria for functional and non-functional requirements

Negotiation

Process orientation and data analysis

Breaking down complex ideas into simple concepts

Influencing

Adaptability

Aligning deliverables with strategy and priority

Focus on solutions and possibilities

Nimble, quick to respond or adjust

Disciplined leader who holds themselves and others accountable

Collaboration

Meeting facilitation and presentation

EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.