Personal Banker D1

Join Our First State Bank Family!

First State Banks mission is to treat the community as our home, customers as our neighbors, employees as our family, and by so doing, create value for our shareholders. Our Core Values are: Genuinely Care, Trust, Relentless Improvement and Accountability. All FSB employees perform their daily job responsibilities following these guiding principles in all aspects.

Benefits of Working at First State Bank:

Growth Opportunities

Employer Paid Employee Health Insurance

Vision, Dental and Other Great Benefits

401K and Employee Stock Ownership Match Options

Paid Time Off

Paid Federal Holidays

Summary:

Responsible for both teller and new accounts transactions, cross-selling bank products/services and resolving customer service issues. Process new accounts and transactions with accuracy and efficiency while delivering an overall professional customer service experience.

Essential Job Duties & Responsibilities:

Processing deposit & withdrawal transactions, balance cash drawer, as well as detecting & reporting fraudulent or suspicious activities

Evaluating customer needs to suggest appropriate bank products, opening & processing all available new account types.

Taking wire requests, assisting with debit card and internet banking services, performing related customer service functions

Assisting customers with problem resolutions & special requests.

Partner with Consumer Loan Specialists and other necessary individuals in order to assist customers with Consumer Lending needs.

Knowledge, Skills & Abilities:

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Mathematics — Knowledge of arithmetic, algebra, and their applications.

Excellent attention to detail.

Other duties as assigned.

This job description is subject to change at any time.

Qualifications