OUTREACH REPRESENTATIVE

Position Information

Posting NumberSRGV7858

Working TitleOUTREACH REPRESENTATIVE

Number of Vacancies1

LocationBrownsville, Texas

DepartmentRecruitment

FTE1.0

FLSAExempt

Scope of Job

Provide professional knowledge and counseling skills regarding the institutional admissions, academic programs, financial aid and scholarship process. Responsible for counseling prospective students, parents, educational administrators and other interested persons regarding admissions requirements, policies and procedures, as well as participate in recruitment events and activities.

Description of Duties

Responsible for one-on-one or group counseling of prospective students, parents, college access partners and administrators and other interested persons regarding UTRGV enrollment procedures, including but not limited to, academic programs, freshmen and transfer admissions, scholarships, financial aid, housing, student life, and registration.

Travels frequently to high schools, colleges and other learning institutions to publicize and explain the benefits of higher education, the University’s admissions, financial aid and scholarship processes.

Creates and delivers presentations on university life, programs of study, admissions, financial aid & scholarship requirements to prospective students, parents, counselors, administrators and other student groups.

Develops and maintains communications plans to prospective students, parents and high school counselors in territory.

Provides support in the college search and enrollment process: from prospective student to applicant, to admit to orientation and enrollment; including accepting time-sensitive documents to aid in the processing of student records.

Organizes and conducts recruitment activities on and off campus for students within assigned territory, including additional audiences: parents, high schools college access and administration to support achieving university enrollment goals.

Serves as a liaison to create and maintain a network with high school and community college counselors.

Replies in a timely manner to resolve customer complaints or discrepancies either in person, by telephone or e-mail in accordance with University policy and department guidelines.

Interprets and maintains knowledge of current federal, state, and institutional policies and procedures pertaining to admissions, financial aid & scholarships.

Uses statistical data to identify target recruitment markets and makes recommendations for outreach activities.

Completes weekly and monthly reports on recruitment efforts.

Prepares and tracks all documents needed for travel and reimbursement.

Performs other duties as assigned.

Supervision Received

General supervision from assigned supervisor.

Supervision Given

May supervise assigned staff.

Required Education

Bachelor’s degree from an accredited university.

Preferred Education

None.

Licenses/Certifications

As condition of employment this position requires the applicant to be authorized to operate a University-Owned Vehicle for Official University Business. Per University of Texas System Policy 157, applicants will be subject to a motor vehicle record check for their most recent thirty-six (36) month history. Out of State Drivers are required to submit a 36-month history MVR from their prior State of residence(s).

Required Experience

One (1) year of experience in a public/student facing position, including counseling students in admissions, financial aid, scholarships or a related area.

Preferred Experience

None.

Equipment

Use of standard office equipment.

Working Conditions

Ability to successfully perform all required duties. Office Environment; frequent travel; evening and weekend work required. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley.

Other

Exceptional planning and organizational skills. Excellent customer service skills. Ability to interpret college/university contexts into everyday language.

Physical Capabilities

N/A

Employment CategoryFull-Time

Minimum SalaryCommensurate with experience

Posted SalaryCommensurate with Experience

Position Available Date10/18/2024

Grant Funded PositionNo

If Yes, Provide Grant Expiration Date

Posting Detail Information

EEO Statement

It is the policy of The University of Texas Rio Grande Valley to promote and ensure equal employment opportunities for all individuals without regard to race, color, national origin, sex, age, religion, disability, sexual orientation, gender identity or expression, genetic information or protected veteran status. In accordance with the requirements of Title VII of the Civil Rights Act of 1964, the Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990, as amended, our University is committed to comply with all government requirements and ensures non-discrimination in its education programs and activities, including employment. We encourage women, minorities and differently abled persons to apply for employment positions of interest.

Special Instructions to Applicants

Dear Applicant,

Human Resources will not be held responsible for redacting any confidential information from the documents you attach with your application. The confidential information includes the following:

Date of Birth

Gender

Ethnicity/Race

Please make sure that you omit this information prior to submission. We are advising that Human Resources will be forwarding your application to the department as per your submission. The University of Texas Rio Grande Valley reserves the right to discontinue accepting applications prior to the stated close date of this position, after meeting the posting requirement of three (3) calendar days.

If you have any questions, please visit our Careers site at https://careers.utrgv.edu for detailed contact information.

Additional Information

UTRGV is a distributed location institution and working location is subject to change based on need.

All UTRGV employees are required to have a criminal background check ( CBC ). Incomplete applications will not be considered.

Substitutions to the above requirements must have prior approval from the VP of HR & Talent Development .

Quick Linkhttps://careers.utrgv.edu/postings/44723

Posting Supplemental Questions

Required fields are indicated with an asterisk ().

Are you a current UTRGV employee?

Yes

No

Are you now, or previously, employed by The University of Texas System or any of its institutions?

Yes – I currently am employed by the UT System or its institutions

Yes – I have previously been employed by the UT System or its institutions

No – I have never been employed by the UT System or its institutions

Please select your highest level of completed education.

6th grade education

10th grade education

High School Diploma or GED

Associates Degree, Technical, or Trade School Degree/Certification or 60 Hours of College Hours

Bachelors Degree from an accredited university

Masters Degree from an accredited university

Ph. D. or other terminal degree from an accredited university

None of the above

Please provide the field of study for your education:

(Open Ended Question)

Please indicate the number of years of work experience you have directly related to the position in which you are applying for:

Less than 1 year

1 year

2 years

3 years

4 years

5 years

6 years

7 years

8 years

9 years

10 years

Over 10 years

Do you meet the minimum requirements for this position?

Yes

No

Applicant Documents

Required Documents

Resume

Optional Documents

Cover Letter/Letter of Application

Curriculum Vitae

Unofficial Transcripts

Reference Letter 1

Reference Letter 2

Reference Letter 3

Certifications and Licenses

Other Document

List of 3 References

Unofficial Transcripts 2

Unofficial Transcripts 3

Letter of Interest

Unofficial Graduate Transcripts

Additional Document