Vice President, Product Management (Public Library Software)
Clarivate Analytics (US) LLC
Reference #: JREQ129676
Position Summary:
As the head of the Public Library Solutions line of business, part of Product Management leadership, you will drive strategic growth, operational excellence, and market leadership of our library Public Library Software solutions. Youll thrive in this fast-paced role, building high-performing teams, managing P&L, and innovating for the future. Your responsibilities fall within a framework of the following functional areas of core competence.
About You – experience, education, skills, and accomplishments
Masters degree or higher in a related field or relevant, equivalent work experience
10 years of product management experience in a related industry, or Customer experience and SaaS solutions
5 years people management experience
It would be great if you also have . . .
Professional experience in a library setting
Fluency in languages other than English
Ability to travel 30%
What will you be doing in this role?
Business Leadership
Own the overall business growth plans and activities across the matrix organization
Build a full profitability plan
Construct and justify business plans. Own topline for product lines and own business plan for BU approval. Independently reviews and understands business plans to make proper roadmap and prioritization decisions.
Customer Focus:
Build and maintain strong relationships with key customers, ensuring high levels of customer satisfaction and loyalty.
Innovation:
Drive innovation and continuous improvement within the LOB, staying ahead of industry trends and technological advancements.
Operational Excellence:
Ensure efficient and effective operations, optimizing processes and resources to achieve business goals.
Product Requirements
Coach team and drive/own development/agile process.
Document clear and measurable product requirements and make trade-off recommendations between implementation and functionality.
Create detailed product specifications using written requirements, business rules, process flows and use cases; incorporates user experience generated deliverables such as prototypes, wireframes and design and copy documents.
Review, comment, and vet product requirements and specifications to meet the spirit and intent of market requirements.
Product Delivery
Manage the development and launch of new features and functionality through the entire product development lifecycle process from concept through implementation and release.
Collaborate with design, content, engineering, QA, and operations to refine the product delivery process and deliver the highest level of quality.
Customer Research
Create overall strategy for collecting market and product data to drive the definition of the product roadmap, backlog, and priorities.
Maintain regular contact with customers to stay current with needs and requirements.
Drives internal program to track product analytics to inform priorities.
Product Roadmap
Define and own the product, build a long-term vision, establish a strategic roadmap, and deliver the products to the market, assuring development efforts are aligned with BU strategy.
Product Strategy
Own and drive strategy across multiple product lines.
Programmatic Growth
Guide team in ownership of product profitability.
Develop strategy to drive growth programmatically in opportune or needed areas; positioning of new feature/function; and providing feedback into competitor feature/function.
Market Requirements
Author market requirements/agile epics, bring them forward to grow product(s), and drive innovation across the Library Software Group and Clarivate portfolio.
Stakeholder Management:
Collaborate with other business units and corporate functions to ensure alignment and support for LOB initiatives.
About the Team
Innovative provides solutions that streamline workflows, reduce tedious tasks, and unlock efficiencies so staff can reinvest time in library programs and community engagement. We help libr riesmeaningfully and consistently connect with patrons to create involved community advocates and build more modern, impactful experiences.Through our collaborative development process, we offer a full ecosystem of smart, scalable, and adaptive library solutions to maximize your operating budgetand drive better outcomes.
Hours of Work
Main workdays are Sunday – Thursday with some scheduling flexibility available around core working hours, working with global customers and other lines of business.
Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled
It is the policy of Clarivate to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Clarivate will provide reasonable accommodations for qualified individuals with disabilities.