Dispatcher – Findlay, OH

Job ID: 502983
The Shelly Company, a CRH company, is a vertically integrated supplier of aggregates, asphalt, ready mix concrete and paving services throughout the state of Ohio. Our commitment to quality drives us to use the most modern, efficient and environmentally friendly technology in our industry. The Shelly Company is known throughout the industry for innovation, quality and for our commitment to safety.
Position Overview
Schedule and dispatch trucks for conveyance of materials. This position relies on superior communication skills with both internal and external parties – brokers, customers, project teams, sales.
Key Responsibilities (Essential Duties and Functions)
The duties and responsibilities include but are not limited to the following:

– Provides a central communication link for the Northwest Division transportation department through accurate and proficient operation of email, phone, cell phone, JWS (aggregate) and EIS Libra (asphalt) dispatch systems.
– Schedules brokered trucks for both internal and external aggregate and asphalt projects for both day and night work. Ensures proper coverage and efficient utilization of available brokered trucks.
– Maintains knowledge market logistics: routes, locations, lanes, backhauls and competitors use of trucks. Key responsibility is to create and manage the most efficient movement of all materials, while focusing on customer service.
– As issues arise, takes appropriate action. Communicates with the appropriate parties, such as internal project managers, forepersons and external customers to solve transportation related problems.
– Maintains broker relationships (and creates new relationships as appropriate) and follows up on all service issues related to trucking and delivery of products. Assists in maintaining broker files to make sure that all trucking companies are compliant.
– Reviews incoming billing and pay inquiries from trucking companies. Forwards audited, corrected, and/or edited trucking bills to the billing department for prompt payment.

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– Monitor and submit data through Fleetwatcher.
– Interacts with customers both internal & external to determine needs and assist with orders.
– Enter orders into JWS and/or EIS systems.
– Processes transportation logs.
– Interfaces with billing team to validate receivables and payables.
– Creates and maintains broker files.
– Works closely with broker partners.
– Works with dispatchers to manage GPS tracking system and records.
– Prepares customer quotes as directed.
– Validates trucking records and payments, and performs analysis as needed.
– Proficient with Windows, Outlook, Excel, Word, and PowerPoint.

Other Requirements:

Displays a professional and courteous attitude to co-workers, supervisors, and the general public at all times.

Must be willing to travel and work away from home when required.

Must be willing to work nights and weekends when necessary.

Report to the assigned job site ready to begin work at the designated start time.

Strict adherence to safety requirements and procedures as outlined in the Manual of Safety Practices and Procedures.

Strict adherence to Shelly Company policies and procedures as outlined in the Company Book of Policies.

Willingness to work in a team environment and assist co-workers or supervisors with other duties as required.

Timely and regular attendance is an expectation of performance for all Shelly Company employees. Employees will be held accountable for adhering to their workplace schedule.

Ensures that the workplace is kept in a neat, clean, tidy and safe condition.

Proficient in the use of various types of office equipment including but not limited to; computer, adding machine, photocopier, fa