Dairy & Frozen Food Manager-166363

Position Title: Dairy and Frozen Food ManagerAccountable: Store ManagerPrimary Objective:To plan and manage the Dairy and Frozen Food Department to promote sales and achieve profit margins and labor goals; ensure a positive shopping experience for customers and a safe and positive working environment for associates.Nature & Scope:Emphasis in this position is ongoing department planning, execution and evaluation in order to ensure maximum sales and profit opportunities, effective cost control, efficient utilization of labor and strong customer service levels. Primary challenge is consistently meeting or exceeding department profit and labor goals. This position is responsible for providing effective training, development and work direction for department associates and requires the ability to encourage individual and group effort toward department objectives. This position requires ongoing judgment/decision making, social skills/verbal interaction, reading, writing, math, moderate to heavy lifting, walking, exposure to cold temperatures, operation of forklift, pallet jack and box cutter. Position functions and work hours may vary according to business needs. Assignments and work direction are provided by the Store Manager or person in charge.Competency Requirements:Business AcumenDrive for ResultsCustomer FocusDecision QualityPriority SettingInterpersonal SavvyManaging and Measuring WorkEssential Position Functions:1. Assist customers and ensure proper service levels and courtesy from all associatesGreet customersAssist customers with special ordersAnswer customer questionsPerform price checksExchange product when necessaryAssist customers with product; Suggest productBring customers to location of item, when neededCashiers and assists at checkout lanesFunctional RequirementsFrequent: Physical – lifting to 50 lbs., equipment operation (scanner, register, scale, check approval machine, coupon machine, intercom), reaching, standing, turning; Mental – judgment/decision making, social skills/verbal interaction, memorization, reading, writing, mathOccasional: Physical – lifting up to 50 lbs., equipment operation (adding machine),calculator, squatting, stooping/bending, walking,2. Develops effective daily/weekly work plan based on weekly sales projections, budgeted labor goals and previous operating resultsAnalyzes sales and labor projectionsPlans promotions, seasonal displaysPlans and prepares for up-coming adsPlans and implements seasonal items and resetsDetermines work priorities and establishes work lists in order to consistently maintain adequate department conditionsDetermines work needs and writes labor schedule in most effective manner to meet these needsCommunicates with Store Manager/Assistant Manager concerning ongoing department status. Including successes, problems and planningParticipates in weekly store meetingsFunctional RequirementsFrequent: Mental – judgment/decision making, social skills/verbal interaction, reading, writing,equipment operation (calculator), computer skills, math3. Implements and maintains coordinated, aggressive and creative merchandising plans, using Division guidelines, which maximize sales, variety and gross profitConsistently monitors sales of demand and profit itemsMonitors shelf allocation and varietyMonitors movement and stock levels to ensure proper orderingCollaborates with vendors on approved space allocation, display and follows through on product quality, and credits as appropriateEnsures proper product quality, presentation and rotationAssists with stocking and display buildingFunctional RequirementsFrequent: Physical – lifting 30 to 60 lbs., carrying 30 to 40 lbs., pushing/pulling up to 30force lbs., equipment operation (box cutter, power jack, hand jack, baler), reaching, squatting, kneeling, stooping/bendingMental – memorization, equipment operation (calculator), math, reading, writingEnvironmental – extended time in cooler operation (38 degrees) and freezer (-20 degrees)Occasional Physical – walking on uneven ground, crawling4. Ensure accurate pricing and signage within the departmentEnsure display pricing “on/off” program is currentVerifies for correct pricingEnsure product is correctly signedUtilizes Pont of Sale materialConducts competitive price checksFunctional RequirementsFrequent: Mental – judgment/decision making, social skills/verbal interaction, reading, writing, equipment operation (calculator), computer skills, math5. Supervises Dairy and Frozen Food associates to ensure efficient labor utilization and effectiveness in meeting department objectivesEffectively communicates tasks and prioritiesDirects and monitors department associates to ensure completion of assigned tasks and efficient uses of man hoursReviews production work sheets to ensure goals are metMonitors sales per man-hour and payroll, and adjusts labor to production and work needsEnsures department conditions; product availability and placement, display to shelf stocking, facing, rotation, cleanliness and safety, and signing are maintained properlyEnsures proper handling to control shrinkage and wasteEnsures customers receive prompt and friendly service and assistance from all department associatesEnsure adherence to store department policies and proceduresFunctional RequirementsFrequent: Mental – judgment/decision making, social skills/verbal interaction, reading, writing,equipment operation (calculator), computer skills, math6. Manages Dairy and Frozen Food receiving, invoicing, pricing, shrink control and inventory to ensure proper product control and that gross profit goals…Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity