Senior HCM and Security Consultant – Workday Success Plans – JR-0091715
Workday, Inc
This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13077327
At Workday, we help the worlds largest organizations adapt to whats
next by bringing finance, HR, and planning into a single enterprise
cloud. We work hard, and were serious about what we do. But we like to
have fun, too! We put people first, celebrate diversity, drive
innovation, and do good in the communities where we live and work.
About the Role
Would you enjoy learning new things in a fast paced environment? Do you
have an appetite for variety and challenging business problems to solve?
Are you a great communicator who can clearly articulate and demonstrate
the value of Workday solutions to our customers? The Workday Success
Plans team works directly with customers through targeted
microconsulting engagements to help solve their business needs using the
Workday application. Responsible for acting as a trusted Workday
advisor, you will have the opportunity to assist customers with how-to
questions, troubleshoot and guide customers through configuration, and
provide feature demonstrations. As a Workday expert, customers will
benefit from your knowledge as you share your experience, identify key
considerations, and highlight standard methodologies.
Our team of professionals have a broad and deep understanding of
Workday, and enjoy the reward of helping customers solve problems, learn
about new features, and find greater value in their Workday investment.
So if you are passionate about the value technology can bring to an
organization, love learning and want to work directly with some of the
greatest companies on the planet, bring your energy and teamwork to the
Workday Success Plans team!
Primary responsibilities of this role include delivering various
services to Workday Success Plans customers. To be successful, this
requires:
– Conducting research to ensure understanding of customer questions
and related Workday concepts.
– Delivering small scope consulting in response to customer requests;
providing configuration guidance, demonstrations, considerations,
tips & tricks.
– Troubleshooting product configuration to resolve or provide optimal
product configuration to meet customer business requirements.
– Clearly and effectively communicating responses and value to
customers.
– Creating and delivering customer presentations on how to use Workday
features to achieve business goals (Accelerator Webinars).
– Providing one-on-one consulting guidance to accelerate customer
feature adoption (Feature Accelerator).
– Reviewing customer tenants to identify adoption opportunities
(Feature Adoption Tenant Reviews).
– Completing and maintaining product expertise and Workday
Certification(s) along with familiarity with Workday roadmap.
– Keeping up to date with industry practices and the ability to engage
with our customers on those topics.
– Helping drive the creation of new programs to drive customer feature
adoption.
In addition to delivering Workday Success Plans services, our Workday
professionals will also deliver other Customer Enablement services, such
as:
– Office Hours to conduct appointment-based consulting engagements
providing guidance and product expertise to customers
– Perform configuration and business requirements reviews with a
detailed deliverable calling out opportunities for optimization
– Provide one-on-one customer configuration designs
– Deployments including full deployment of Workday features
– Ability to travel up to 20%
About You
Basic Qualifications (Non Senior Level)
– 3 years of functional experience in HCM and Security in Workday or
similar software
– 3 years of IT implementation experience
– 1 years software consulting experience
Basic Qualificat ons (Senior Level)
– 5 years of functional experience in HCM and Security in Workday
– 5 years of IT implementation experience
– 2 years software consulting experience
Other Qualifications
Workday certification required and preferred qualification for the role
Ability to gain a thorough understanding of Workday concepts as new
features are released
Ability to distill complex concepts into understandable presentations
for our customers
Ability to multitask and work on multiple engagements and deliverables
simultaneously
Strong critical thinking skills so as to understand complex, technical
process issues and facilitate/influence decision making
Excellent verbal an