Senior HCM Consultant – Workday Success Plans – JR-0091716

This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13080963

Your work days are brighter here.

At Workday, it all began with a conversation over breakfast. When our
founders met at a sunny California diner, they came up with an idea to
revolutionize the enterprise software market. And when we began to rise,
one thing that really set us apart was our culture. A culture which was
driven by our value of putting our people first. And ever since, the
happiness, development, and contribution of every Workmate is central to
who we are. Our Workmates believe a healthy employee-centric,
collaborative culture is the essential mix of ingredients for success in
business. Thats why we look after our people, communities and the
planet while still being profitable. Feel encouraged to shine, however
that manifests: you dont need to hide who you are. You can feel the
energy and the passion, its what makes us unique. Inspired to make a
brighter work day for all and transform with us to the next stage of our
growth journey? Bring your brightest version of you and have a brighter
work day here.

About the Team

The Workday Success Plans Team are all about our customers and their
post Go-Live journey – we create programs to help them drive business
value from their Workday applications. The team is responsible for
delivering a variety of programs and services to our customers ranging
from feature demonstrations to full feature deployments.

At Workday, we help the worlds largest organizations adapt to whats
next by bringing finance, HR, and planning into a single enterprise
cloud. We work hard, and were serious about what we do. But we like to
have fun, too! We put people first, celebrate diversity, drive
innovation, and do good in the communities where we live and work.

About the Role

Would you enjoy learning new things in a fast paced environment? Do you
have an appetite for variety and challenging business problems to solve?
Are you a great communicator who can clearly articulate and demonstrate
the value of Workday solutions to our customers? The Workday Success
Plans team works directly with customers through targeted
microconsulting engagements to help solve their business needs using the
Workday application. Responsible for acting as a trusted Workday
advisor, you will have the opportunity to assist customers with how-to
questions, troubleshoot and guide customers through configuration, and
provide feature demonstrations. As a Workday expert, customers will
benefit from your knowledge as you share your experience, identify key
considerations, and highlight standard methodologies.

Our team of professionals have a broad and deep understanding of
Workday, and enjoy the reward of helping customers solve problems, learn
about new features, and find greater value in their Workday investment.
So if you are passionate about the value technology can bring to an
organization, love learning and want to work directly with some of the
greatest companies on the planet, bring your energy and teamwork to the
Workday Success Plans team!

Primary responsibilities of this role include delivering various
services to Workday Success Plans customers. To be successful, this
requires:

– Conducting research to ensure understanding of customer questions
and related Workday concepts.

– Delivering small scope consulting in response to customer requests;
providing configuration guidance, demonstrations, considerations,
tips & tricks.

– Troubleshooting product configuration to resolve or provide optimal
product configuration to meet customer business requirements.

– Clearly and effectively communicating responses and value to
customers.

– Creating and delivering customer presentations on how to use Workday
features to achieve business goals (Accelerator Webin rs).

– Providing one-on-one consulting guidance to accelerate customer
feature adoption (Feature Accelerator).

– Reviewing customer tenants to identify adoption opportunities
(Feature Adoption Tenant Reviews).

– Completing and maintaining product expertise and Workday
Certification(s) along with familiarity with Workday roadmap.

– Keeping up to date with industry practices and the ability to engage
with our customers on those topics.

– Helping drive the creation of new programs to drive customer feature
adoption.

In addition to delivering Workday Success Plans services, our Workday
professionals will also deliver other Customer Enablement services, such
as:

Office Hours to conduct appointment-based consulting engagements
providing guidance and product expertise to customers

Perform configuration and business requirements reviews with a detailed
deliverable calling out opportunities for optimization

Provide one-on-one customer configuration designs

Deployments including full deployment o