Vehicle Operations Outside Coordinator II (Manheim)

Key Responsibilities:

Manage account relationships, maintain effective communications, and
ensure customer requirements are met.
Work with commercial clients to relay information regarding the condition of
their car and obtain required approvals to move forward with reconditioning
and repairs.
Coordinate work to be performed with the mechanic shop to ensure timely
repairs and relay back to client the progress.
Review and update condition report; approve and audit vehicle repair report.
Walk vehicles with/for account representative and make recommendations for
reconditioning to increase vehicle value.
Respond to customer inquiries relating to vehicles.
Provide quality service and assist in resolving problems.
Communicate with Lot Operations and Recon departments to ensure appropriate
movement of vehicles to the shops and ensure timely completion of
reconditioning.
In coordination with account representative, account administrator, and
account-specific procedures prepare sale vehicle run process including run
order, scheduling, notice to customer account, etc.
Work with commercial clients and key vendors to order and account for keys
Work with lot operations and quadrant coordinators to ensure appropriate
scanning and organization of account vehicles.
Review vehicles in sale line up, locate missing vehicles, and work with
account representative to ensure vehicles are ready for sale.
Visibly demonstrate safety commitment by following all safety and health
procedures and modeling the behaviors related to such. Actively participate in
support of all safety activities aligned with Safety Excellence.
Perform other duties as assigned by management.

Qualifications:

High School Diploma/GED and 3 years experience in a related field.
OR the right candidate could also have a different combination, such as any
level degree/certification beyond a HS diploma/GED in a related discipline.
OR 5 years experience in a related field
Valid Drivers License and safe driving record required.
Ability to drive vehicles with standard and automatic transmission.
Effective communication and organization skills required.
Commitment to providing excellent customer service essential.

Preferred:

Prior experience in vehicle reconditioning, general auto body knowledge,
etc. helpful.
Satisfactory computer skills and the ability to utilize a portable terminal,
brick, etc. preferred.

Work Environment:

This is an outdoor role, meaning exposure to weather elements is to be
expected

USD 17.45 – 26.11 per hour

Compensation:

Hourly base pay rate is $17.45 – $26.11/hour. The hourly base rate may
vary within the anticipated range based on factors such as the ultimate
location of the position and the selected candidates knowledge, skills,
and abilities. Position may be eligible for additional compensation that may
include commission (annual, monthly, etc.) and/or an incentive program.

Benefits:

Employees are eligible to receive a minimum of sixteen hours of paid time off
every month and seven paid holidays throughout the calendar year. Employees
are also eligible for additional paid time off in the form of bereavement
leave, time off to vote, jury duty leave, volunteer time off, military
leave, parental leave, and COVID-19 vaccination leave.

Application Deadline: 10/11/2024

About Cox Automotive

At Cox Automotive, people of every background are driven by their passion
for mobility, innovation and community. We transform the way the world
buys, sells, owns and uses cars, accelerating the industry with global
powerhouse brands like Autotrader, Kelley Blue Book, Manheim and more.
Whats more, we do it all with an emphasis on employee growth and
happiness. Drive your future forward and join Cox Automotive today!

About Cox

Cox empowers employees to build a better future and has been doing so for over
120 years. With exciting investments and innovations across transportation,
communications, cleantech and healthcare, our family of businesses – which
includes Cox Automotive and Cox Communications – is forging a better future
for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical,
dental, vision), retirement planning (401(k)), and paid days
off (sick leave, parental leave, flexible vacation/wellness days,
and/or PTO). For more details on what benefits you may be offered, visit
our be

Cox provides reasonable accommodations when requested by a qualified applicant
or employee with disability, unless such accommodations would cause an undue
hardship.