Territory Manager Associate Relations [TARM]

Position Purpose:

The Territory Manager Associate Relations [TARM] is responsible for executing the strategy for promoting fair and consistent employment practices. The TARM ensures a positive associate relations environment to enhance overall performance in driving customer service and sales. The RARM reports to the Division Director of Associate Relations.

Key Responsibilities:

Provides direction to RVP, RHRD, and other regional leaders on labor and employment trends and associate relations needs to ensure creation and maintenance of a positive associate relations environment

Provides guidance to regional leaders on the interpretation and consistent application of Company policies, programs and initiatives

Analyzes regional/district/store data to identify AR activity/trends; develops, executes and follows up on AR action plans to ensure fair and consistent application of Company policies and practices

Monitors all labor relations activity in the region with guidance and direction from the Store Support Center (SSC) – Associate Relations team

Provides direction to regional leadership on procedures for handling potential unionizing efforts and NLRB actions and developing preventative strategies and education on union avoidance

Assists in developing, executing, and following up on game plans associated with EOC survey, town halls, and labor activity

Provides region support to SSC in response to and/or resolution of EEOC, DOL, OFCCP and other labor and employment claims; as well as managing and reporting workplace violence matters

Act as resource to assist Medical Health Management, Legal, and Asset Protection on investigations and associate relations issues

Conducts training for management on legal and AR/labor relations matters, develops customized training where appropriate in partnership with Learning Development

Works with Government Compliance to promote diversity using diversity reporting tools, and addressing AAP (OFCCP audits), I-9 compliance, compensation reviews, and other regional compliance issues

Provides assistance to DHRMs with reviewing Performance Improvement Plans for Store Managers to ensure fairness and consistency

Direct Manager/Direct Reports:

Reports to Division Director of Associate Relations

Travel Requirements:

Typically requires overnight travel 20% to 50% of the time.

Physical Requirements:

Frequent periods are spent standing or sitting in the same location with some opportunity to move about; occasionally there may be a need to stoop or lift light objects (typically less than 8 pounds).

Working Conditions:

Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

Minimum Qualifications:

Must be eighteen years of age or older.

Must be legally permitted to work in the United States.

Ability to work a flexible schedule

Preferred Qualifications:

Advanced degree in law, employee relations, or human resources

Multi-site (50-plus locations) and experience with 10,000 associates

8 years experience in employment law, employee relations or human resources is preferred

PHR or SPHR or equivalent certification

Ability to work a flexible schedule

Minimum Education:

The knowledge, skills and abilities typically acquired through the completion of a bachelors degree program or equivalent degree in a field of study related to the job.

Preferred Education:

No additional education

Minimum Years of Work Experience:

6

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Ensures Superior Service

Analyzes the Business

Ensures Process & Operational Consistency

Builds Relationships

Leverages Partnerships

Demonstrates Seasoned Judgment

Communicates Effectively

Labor and Employment Law Expertise

Labor Relations Expertise

Consultative Skills

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. – $115,000.00 – $140,000.00