Surgery Scheduler

Surgery Scheduler

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Surgery Scheduler

Salary

$49,562.00 – $69,386.80 Annually

Location

Ventura and Santa Paula, CA

Job Type

Full-Time Regular

Job Number

2201HCA-24AB (NW)

Department

Health Care Agency

Division

Ventura County Medical Center and/or Santa Paula Hospital

Opening Date

10/18/2024

Closing Date

11/1/2024 5:00 PM Pacific

Description

Benefits

Questions

Description

Under supervision of the Director of Perioperative Services, the Surgery Scheduler performs a combination of specialized tasks related to the effective scheduling of surgeries; including coordinating and scheduling surgical cases; database maintenance of the Ventura County Medical Center (VCMC) and Santa Paula Hospital (SPH) scheduling queues; and performs other duties as assigned.

The ideal candidate will possess expertise in scheduling and coordinating surgeries, including managing surgical block times and maintaining scheduling queues for Ventura County Medical Center (VCMC) and Santa Paula Hospital (SPH). They should have strong knowledge of medical and surgical terminology, as well as proficiency with electronic health records (EHR), particularly Cerner, and be able to multi-task, prioritize, and make sound decisions under pressure. The candidate must also demonstrate excellent organizational skills, attention to detail, and the ability to build effective working relationships with healthcare professionals and support staff.

AGENCY/DEPARTMENT: Health Care Agency – Ventura County Medical Center/Santa Paula Hospital

Surgery Scheduler is represented by the Service Employees International Union (SEIU) and is eligible for overtime compensation.

The eligible list established from this recruitment may be used to fill current and future Regular (including Temporary and Fixed-term), Intermittent, and Extra Help vacancies. There is currently one (1) Regular vacancy.

TENTATIVE SCHEDULE

OPENING DATE: October 18, 2024

CLOSING DATE: November 01, 2024 at 5:00 p.m.

Examples Of Duties

Duties may include but are not limited to the following:

Maintains ongoing scheduling of patient surgeries across two hospital campuses and all surgical specialties (inpatient and outpatient, as well as GI lab);

Uses technology to manage surgical block times and adjusts schedules in line with recommendations;

Collaborates with outside clinics, surgeons, staff, executive nursing, and medical leaders regarding surgery scheduling, cancelations, block times, backlogs, scheduling issues, and rescheduling of surgical cases;

Completes the daily surgical schedule and distributes appropriately;

Assures appropriate coordination through daily surgical operations huddles;

Engages in professional and courteous telephonic communications;

Orders office supplies; and

Performs other related duties as required.

Typical Qualifications

These are entrance requirements to the exam process and assure neither continuance in the process nor placement on an eligible list.

EDUCATION, TRAINING, AND EXPERIENCE:

Any combination of education, training and experience which has led to the acquisition of the required knowledge and abilities:

The required knowledge and abilities to perform this function could be attained through the possession of a high school diploma or equivalent AND two (2) years of work experience in a healthcare setting that include direct responsibility for medical services scheduling, knowledge and use of medical and surgical terminology, and direct contact with physicians and patients.

NECESSARY SPECIAL REQUIREMENTS:

One (1) year of surgery scheduling experience

DESIRED:

Bilingual in English and Spanish

KNOWLEDGE, SKILLS, and ABILITIES:

Knowledge of:

modern office practices and procedures and the operation of standard office equipment

standard medical and surgical terminology

customer service principles

policies and procedures related to the surgery scheduling of elective, urgent, emergent, and add-on surgical cases

types and functions of the various outpatient clinics

computer applications such as word processing, spreadsheet and electronic medical records (EHR).

Ability to:

navigate electronic health records, especially Cerner;

perform a variety of clerical duties under stressful situations

work effectively and prioritize conflicting tasks, sometimes in difficult situations

multi-task in a fast-paced environment

work independently, exercise sound judgment and make appropriate decisions

use a keyboard with accuracy and moderate speed

explain, verify and/or clarify information necessary in the completion of the medical forms

optimize operating room usage through effective surgery scheduling; organize and maintain accurate files and records

establish and maintain effective working relationships with all levels of medical professional, administrative and support personnel, and clients contacted in the course of work

utilize specialized computer systems.

Recruitment Process

FINAL FILING DATE: Applications must be received by County of Ventura Human Resources in Ventura, California, no later than 5:00 p.m. on Friday, November 01, 2024.

To apply on-line, please refer to our web site at www.ventura.org/jobs. If you prefer to fill out a paper application form, please call (805) 654-5129 for application materials and submit them to County of Ventura Human Resources, 800 South Victoria Avenue, L-1970, Ventura, CA 93009.

NOTE TO APPLICANTS: It is essential that you complete all sections of your application and supplemental questionnaire thoroughly and accurately to demonstrate your qualifications. A resume and/or other related documents may be attached to supplement the information in your application and supplemental questionnaire; however, it/they may not be submitted in lieu of the application.

SUPPLEMENTAL QUESTIONNAIRE – qualifying: All applicants are required to complete and submit the questionnaire for this examination at the time of filing. The supplemental questionnaire may be used throughout the examination process to assist in determining each applicants qualifications and acceptability for the position. Failure to complete and submit the questionnaire will result in the application being removed from consideration.

APPLICATION EVALUATION – qualifying: All applications will be reviewed to determine whether or not the stated requirements are met. Those individuals meeting the stated requirements will be invited to continue to the next step in the screening and selection process.

TRAINING & EXPERIENCE EVALUATION – 100%: A Training and Experience Evaluation (T&E) is a structured evaluation of the job application materials submitted by a candidate, including the written responses to the supplemental questionnaire. The T&E is NOT a determination of whether the candidate meets the stated requirements; rather, the T&E is one method for determining who are the better qualified among those who have shown that they meet the stated requirements. In a T&E, applications are either scored or rank ordered according to criteria that most closely meet the business needs of the department. Candidates are typically scored/ranked in relation to one another; consequently, when the pool of candidates is exceptionally strong, many qualified candidates may receive a score or rank which is moderate or even low resulting in them not being advanced in the process.

If there are three (3) or fewer qualified applicants, a T&E will not be conducted. Instead, a score of seventy percent (70%) will be assigned to each application, and each applicant will be placed on the eligible list.

Applicants successfully completing the examination process may be placed on an eligible list for up to a period of one (1) year.

BACKGROUND INVESTIGATION: A thorough pre-employment, post offer background investigation which may include inquiry into past employment, education, criminal background information, and driving record may be required for this position.

For further information about this recruitment, please contact Nathan Wood by e-mail at nathan.wood@ventura.org or by telephone at (805) 677-5232.

EQUAL EMPLOYMENT OPPORTUNITY:

The County of Ventura is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

Service Employees International Union (LOCAL 721)

(SEIU)

To learn more about Benefits, Retirement, and the Memorandum of Agreement (MOA), see links below.

Benefits website (https://hr.ventura.org/benefits) or you may call (805) 654-2570.

Retirement FAQs (https://vcportal.ventura.org/CEO/benefits/docs/RETIREMENT%20-%20FAQs.pdf)

Memorandum of Agreement

Union Code: UPP

01

Have you earned a High School diploma or equivalent?

Yes

No

02

Select the option below that best describes your full-time experience in a healthcare setting that include direct responsibility for medical services scheduling, knowledge and use of medical and surgical terminology, and direct contact with physicians and patients.

No experience to less than one year of experience

One year to less than two years of experience

Two years to less than three years of experience

Three years or more of experience

03

Describe your full-time surgery scheduling experience. In your response, include: a. Name of employer(s) where you gained this experience b. Dates of employment c. Types of surgeries scheduled d. Purpose of surgeries scheduled, such as elective, urgent, emergent, etc. NOTE: In order to receive credit for this experience, you must include each employer in the Work Experience section of your application, and all details for each employer must be included. Failure to do so may result in your application being disqualified. If you do not have this type of experience state, “No experience”.

04

Describe the key factors and considerations involved in developing a comprehensive surgery scheduling system aimed at maximizing operating room utilization and efficiency. How would you prioritize surgical cases, allocate resources, and manage unexpected events to ensure optimal utilization of operating room time?

05

Describe your experience utilizing computer application systems such as word processing, spreadsheet software, and electronic medical records systems. In your response, include: a. Name of employer(s) where you gained this experience b. Dates of employment c. Names of specific computer applications used d. Job duties completed utilizing these application NOTE: In order to receive credit for this experience, you must include each employer in the Work Experience section of your application, and all details for each employer must be included. Failure to do so may result in your application being disqualified. If you do not have this type of experience type, “No experience”.

06

Describe how you establish and maintain effective working relationships with medical professionals of all levels, administrative personnel, support personnel, and clients contacted in the course of work.

07

Are you bilingual (English/Spanish)?

Yes

No

Required Question

Agency

Ventura County

Address

800 S. Victoria Avenue LOC. #1970 Ventura, California, 93009

Phone

(805) 654-5129

Website

http://hr.ventura.org

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