Out Patient Cust Rel Rep

Req Number 134668

Job Description PT 22.5 9a-5p

Facilitates the registration of Outpatient Physical Therapy Patients. Interviews patient and/or representatives to obtain identifying information and other data required for registration.

Job Responsibility

1.Receives in-coming telephone calls promptly and professionally.

2.Maintains constant awareness of patient arrival.

3.Monitors prescriptions for expiration.

4.Accepts payment from patient as appropriate.

5.Maintains the patients privacy and abides to our regulatory agencies.

6.Orders Lab and Rad tests in the appropriate systems.

7.Ensures we have appropriate authorizations before patient has scheduled tests.

8.Sends reports to appropriate physicians.

9.Performs related duties, as required.

ADA Essential Functions

Job Qualification

High School Diploma or equivalent, required.

Previous registration or billing experience.

Knowledge of insurance regulations

System knowledge, including HIS, Insurance Eligibility, Micro Soft, Omni and HDX

Communication Skills

Additional Salary Detail

The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team members base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

The salary range for this position is $24.29-$25.14/hour

It is Northwell Health’s policy to provide equal employment opportunity and treat all applicants and employees equally regardless of their age, race, creed/religion, color, national origin, immigration status or citizenship status, sexual orientation, military or veteran status, sex/gender, gender identity, gender expression, disability, pregnancy, genetic information or genetic predisposition or carrier status, marital or familial status, partnership status, victim of domestic violence, sexual or other reproductive health decisions, or other characteristics protected by applicable law.