Coordinator, Premium Seating

The Wells Fargo Center is one of the world’s busiest arenas, home of the Philadelphia Flyers, Philadelphia 76ers, Villanova University basketball, Philadelphia Wings, family shows and concerts. Since opening in 1996, the arena is the centerpiece of sports and entertainment in the greater Philadelphia region as well as prominently featured in the national spotlight. The 21,000-seat arena is a showcase arena for the company’s industry-leading qualities as an operator and an innovator in the live event experience.

Job Summary

Responsible for the daily office operations for the sales department for sporting events, family shows, concerts, venue tours and other scheduled events. Coordinates activities of the ticket sales department. Completes administrative task and reports under direction of sales leadership. Assists with inter-departmental activities and the development of sales/service staff programs. Handles special projects as assigned. Depends on others for instruction, guidance and direction. Develops competence in own area by performing routine work.

Job Description

Core Responsibilities

Supports all ticket sales department leaders with departmental communications and project coordination.

Hires and manages all departmental interns.

Assists with coordinating internal sales programs.

Handles all game-day catering requests for sales initiatives.

Responsible for overseeing check-in table for hospitality events on game nights.

Researches and orders all sales items and gifts.

Manages all giveaway item inventory and representative allotments for client gifts.

Makes arrangements for outside and external account executive/sales associate activities.

Coordinates all in-game staff activities.

Serves as liaison between sales department and marketing/ community relations for all group initiative nights and ticket promotions.

Administer event night reports and sales settlements.

Track and manage weekly sales reports.

Handles all operations/ building requests for meetings and sales initiatives.

Arranges all travel for department.

Collects and tracks all vacation usage.

Handles scheduling and administrative duties for sales leadership.

Handles all departmental filing.

Assists in tracking departmental budget.

Handles special projects related to the department as assigned.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Employees at all levels are expected to:

Understand our Operating Principles; make them the guidelines for how you do your job.

Own the customer experience – think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.

Know your stuff – be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.

Win as a team – make big things happen by working together and being open to new ideas.

Be an active part of the Net Promoter System – a way of working that brings more employee and customer feedback into the company – by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.

Drive results and growth.

Respect and promote inclusion & diversity.

Do whats right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Office Administration; Special Projects; Sales Initiatives

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.

Education

Bachelors Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

0-2 Years

Job Family Group: Events