Account Manager II – 4175542008-6062

This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4349710
Schedule: FT

Job Type: Hybrid

Salary Type: Salary

About the Role

The Account Manager II is responsible for providing a best-in-class
customer experience, serving as the first line of contact for our
customers. They are responsible for ensuring all freight is serviced to
meet/exceed the customers standards, while also communicating customer
needs and changes to the operations teams. They are expected to develop
and maintain customer relationships, while achieving company-defined
operational metrics.

What the Candidate Will Do

– Establish and maintain effective relationships with customer
contacts, including shippers and receivers, through professional and
timely communications and inquiry responses
– Responsible for understanding current market trends, to successfully
offer pricing to customers requests for quotes
– Notify Shipper and/or Receiver of shipment status and reschedule
pick-up/delivery appointments when necessary
– Set-up New Locations (Shippers/Receivers); and/or Set-up new vendors
– Maintain current customer rates in the Transportation Management
System and up-to-date Fuel Surcharge by Customer
– Manage shipment level interaction with client customer service and
Uber Freight logistics support to handle day to day activities such
as tracking, tracing and communications
– Responsible for confirming billing information is accurate and ready
for invoicing

Basic Qualifications

– High school diploma or GED equivalent
– Minimum 1 years of customer service or account management
experience
– Experience with Microsoft or Google systems

Preferred Qualifications

– College Degree
– 2 years of Transportation/Logistics experience
– Knowledge of Transportation Management Systems

About Uber Freight

Uber Freight is a market-leading enterprise technology company powering
intelligent logistics. With a suite of end-to-end logistics
applications, managed services and an expansive carrier network, Uber
Freight advances supply chains and moves the worlds goods. Today, the
company manages nearly $20B of freight and one of the largest networks
of carriers. It is backed by best-in-class investors and provides
services for 1 in 3 Fortune 500 companies, including Del Monte Foods,
Nestle, Anheuser-Busch InBev, and more. For more, visit
www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates.
We collect and process personal data in accordance with applicable data
protection laws. For detailed information on how we handle candidate
data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action
employer. All qualified applicants will receive consideration for
employment without regards to sex, gender identity, sexual orientation,
race, color, religion, national origin, disability, protected Veteran
status, age, or any other characteristic protected by law. We also
consider qualified applicants regardless of criminal histories,
consistent with legal requirements.