ADMINISTRATIVE SERVICES COORDINATOR – PATIENT ACCESS

Overview

The Administrative Coordinator assiststhe Manager and Assistant Manager of the Care Management Office with administrative and secretarialduties; maintains time and attendance records in the KRONOS system, maintains updated Job Descriptiondatabases and is responsible for generating and replying to routine correspondence and phone calls. TheAdministrative Coordinator is also responsible for assisting with obtaining treatment authorizations.

Responsibilities

1. Responsible for conducting new hire departmental orientations and coordinating the paperwork forall aspects of the performance management process and annual competency cycle for theDepartment.

2. Serves as the primary contact point for all internal and external customers answering telephonecalls, greeting visitors and directing customers to the appropriate persons/departments.

3. Performs all duties of an Administrative Assistant for Manager and will assist Intake Receptionistor Administrative assistant in their absences or as needed

4. Creates and maintains Job Description databases and ensures these are accurate and current.

5. Creates and maintains tickler systems and distributes correct Performance Review templates toassist Manager and Assistant Manager in conducting all Patient Access staff performance reviews (initialsix month and yearly) in a timely manner.

6. Manages and obtains JHH Radiology authorizations including inputting information into theappropriate system(s), maintains organized files, and doing any research necessary as it relates toauthorizations.

7. Maintains schedules for Patient Access Manager.

8. Maintains Department’s time and attendance records, including up-to-date information on leaverequests in order to enter leave bank accruals and notes in the KRONOS payroll systemappropriately.

9. Responsible for creating, critiquing, maintaining, and analyzing all data and graphs for Patient Access.

10. Monitors and orders office supplies for Patient Access

Qualifications

QUALIFICATIONS:

Must be proficient with Outlook and MS Office Suite, including Word, PowerPoint, Excel, Accessetc. as well as other business-related software

45 word minimum typing

EDUCATION:

HS diploma required

AA degree preferred

EXPERIENCE:

Two year’s experience in an administrative or clerical position (preferably in a healthcare setting)

Minimum pay range

USD $38,906.40/Yr.

Maximum pay range

USD $63,990.78/Yr.

Vacancy ID 10919

Pos. Category Administrative and Office Support

Job Location : Street 1741 Ashland Ave

# of Hours 40.00

Job Locations US-MD-Baltimore

Pos. Type Regular Full Time

Department : Name Care Management

Equal Opportunity Provider & Employer M/F/Disability/ProtectedVet