Facility Solutions Manager – Hampton/Newport News

City Wide is hiring a Facility Service Manager for the Hampton Roads area. The FSM is the day to day, one point of contact for the commercial properties where we provide services.

As a City Wide Facilities Solutions Manager, you will:

Serve as focal point of contact with clients and perform inspections on all accounts on a scheduled basis to ensure work performed satisfies company and client quality standards;

Manage, expand, and diversify client relationships with an eye toward potential add-on sales opportunities;

Train/develop your Night Manager(s) how to work with employees, Service Providers, and crew members to meet/exceed client expectations;

Implement company policies and procedures associated with client service levels.

City Wide is a privately held company that emphasizes a dedication to serving others with excellence in all we do. Here you will find a high-energy work environment that balances high expectations with coaching, group support, and fun.

Requirements

Provides excellent customer service and builds strong client relationships

Solves problems proactively

Desires to learn and grow professionally

Works independently

Communicates in a professional, direct style

Brings previous service industry experience

5 years of operations, sales, or customer service experience

Previous management experience

Undergraduate Degree (Business or related field) is preferred

Benefits

Health Care Plan (Medical, Dental & Vision)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off (Vacation, Sick & Public Holidays)

Short Term & Long Term Disability

401k Plan with Company Match

Vehicle Allowance

Phone Allowance

Commission Opportunities