OPERATOR/SCHEDULER

Description

1 – Full-Time Position

Hours: Monday thru Friday 8AM-5PM

Successful candidate must have solid experience & advanced knowledge of:

Minimum of high school diploma or GED equivalent.

Basic Computer skills with Electronic Medical / Health Records (EMR) experience a definite plus.

Previous phone experience a plus.

Bilingual Spanish preferred.

Successful candidate must be able to perform primary functions of position:

Answer and direct incoming phone calls and use overhead paging system.

Access Practice Management System to inform patients of appointment information.

Formulate phone notes from patient calls in EMR.

Works directly with medical staff to ensure accurate communication and understanding between patient and staff.

Assists patients in completing all necessary intake forms at initial visit, including but not limited to, demographic and medical history and financial verification.

These functions are not all inclusive

SCHC is an Equal Opportunity Employer committed to providing an environment of opportunities to all applicants without regard to race, color, religion, marital status, age, national origin, physical or mental disability, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected by law.

SCHC participates in E-Verify.

Pre-employment drug screen, background check, and review of required immunizations including COVID vaccination are required. Exemptions may be granted for religious or medical accommodations.

Qualifications

Behaviors

Preferred

Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Team Player: Works well as a member of a group

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

High School or better