Senior Business Systems Analyst CPQ – JR-023810-3522

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information, please see:
https://illinoisjoblink.illinois.gov/jobs/12282456

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About the Opportunity:

Position Description: As part of the Global IT team, a Business
Systems Analyst (CPQ) maintains a global, enterprise-wide viewpoint,
supporting the mission and vision of the organization while acting in
the best interest of the IT, Sales and Marketing department(s). The role
will encompass the major components of the full project life cycle –
requirements review, analysis, design review, Oracle CPQ development,
set-up, testing and support. The role will serve to ensure that the
delivered solution meets the needs of global end users and executes a
strategic objective that enhances internal and/or external customer
experience. This position requires a combination of in-depth functional
business knowledge and technical proficiency in Oracle CPQ application
administration and development with experience in CPQ developer
toolkit, including BML and BMQL. The person will work closely with
global business application users. Strong problem-solving skills are
required to diagnose and troubleshoot CPQ issues. The specialist would
provide functional direction and leadership for CPQ application
solutions working with all IT Business Systems Analysts. They will work
with a talented global team to implement requirements and provide
development solutions for our CPQ Platform. This person will also
partner with a Salesforce managed service to support all Sales and
Marketing processes and systems.

this is a hybrid position based out of our Global HQ in Rosemont,
IL – M/F remote and T-Th are in-office collaboration days #LI-Hybrid

General Duties:

– Develop custom code and objects using the CPQ developer toolkit,
such as BML, BMQL, CSS, JavaScript, and HTML
– Answer functional/technical questions regarding Oracle CPQ
– Perform functional testing of modifications
– Research future CPQ releases and assist in implementation of new
functionality
– Work closely with domestic as well as international CPQ users
– Create and maintain setup and process documentation
– Perform user maintenance as needed
– Deliver report and dashboard support
– Implement and maintain customer and partner communities
– Design, develop, and implement solutions and integrations with
Oracle CPQ and other Sales and Marketing systems
– Configure and customize CPQ features such as rules, recommendations,
pricing, workflows, approvals, and quote management
– Develop web services API integrations with other systems such as
Salesforce, Oracle EBS ERP, and related business applications
– Troubleshoot and resolve issues related to Oracle CPQ functionality
and performance
– Provide technical support and guidance to end-users and stakeholders
– Document and maintain Oracle CPQ configuration and development
standards and best practices
– Closely collaborate with Salesforce Managed services

Problem Solving / Skills:

– Position requires analytical ability, creativity, and judgment in
analyzing and implementing application solutions.
– Makes recommendations on priorities, design changes, improvements,
and problem resolutions.
– Self-motivated, ability to work independently.

Communication:

– Proficient in written communication and presentation skills.
– Ability to communicate and review problem situations and solutions
with the business community.
– Effectively communicates business and technical knowledge.
– Proactively provides advice to other professionals on business
process and functionality.

Teamwork:

– Understands and supports the mission and vision of the IT and Sales
and Marketing department.
– Effectively uses teamwork skills to interact and collaborate on
alternative approaches to software development issues.
– Positively contributes to a high morale/high-performance, and team
culture, leading by example.
– Works well with and maintains a positive attitude when working with
end users and fellow IT team members.

Job Knowledge / Experience:

– Strong Sales and Marketing business process definition background
– 2-plus years of overall experience configuring, developing and
managing Oracle CPQ
– Able to configure and enhance Oracle CPQ
– Proficient in CPQ developer toolkit, such as BML, BMQL, CSS,
JavaScript, and HTML
– Experience in Oracle Asset Based Ordering
– Experience in web services API development and integration with
other systems
– Knowledge of CPQ business processes and best practices
– Salesforce administration and development is a plus

Education:

Bachelors Degree Computer Sc