International Student Success Coordinator

Location: Binghamton, NY Category: Professional Posted On: Tue Oct 22 2024 Job Description:

Budget Title: Senior Staff Assistant (SL-3)

Salary: $55,151

The office of International Education and Global Affairs (IEGA) is looking for an International Student Success Coordinator, who will report to the Vice Provost for IEGA. This position will address international student retention and assist newly admitted students in navigating the often complicated university framework.

The International Student Success Coordinator will:

Liaise with campus partners, serve as a point of contact, and act promptly upon learning of any student concerns, in pursuit of their academic success

Campus partners may include: faculty and staff, ISSS, Advising offices, the Multicultural Resource Center, CARE Team, Services for Students with Disabilities, ELI, and the University Counseling Center, among others

Work collaboratively with Vice Provost IEGA on student retention data analysis

Be familiar with students who have been identified as being at risk

Establish a highly visible presence among international students from pre-arrival through graduation, using multi-modal interactions to encourage retention efforts

Engage in individual or group sessions with all international undergraduate students, with a particular focus on those from partner institutions (e.g., 22 programs), while also nurturing robust connections and rapport with graduate students

Coordinate diverse events such as welcome receptions, transportation services for arriving students, and graduation celebrations

Provide a wide range of programming initiatives to both current and admitted students centered around adjusting to life in the United States as well as academics

Topics to include housing, guidance through academic online platforms and resources, registering for classes, food, and employment opportunities, academic success in the US, plagiarism, and differences in higher education in the US vs. their home countries (ie, class participation as part of grade)

Develop strong connections with established International Graduate Student Organizations and bridge the gap between these organizations and newly admitted students

Promote the use of existing peer mentorship program and develop connections between domestic and international students via the mentorship program(s) at both the undergraduate and graduate levels

Establish Binghamton University as a compassionate, welcoming and success-oriented destination for international students by developing branding and country-specific messaging, in collaboration with Recruitment and Admissions staff as well as the Communications & Marketing office

Conduct focus group sessions with international students to learn about their experiences and continually adjust or improve upon services offered by Binghamton University

Increase Binghamton Universitys perception and reputation as a premier destination for international students to increase enrollment and pipelines through positive word-of-mouth endorsements

Job Requirements:

Bachelors degree

Professional experience working in higher education and/or in advising or success coaching.

Excellent customer service, interpersonal, presentation, oral and written communication skills

Proven ability to be culturally adaptable and work well in diverse environments and with diverse clientele

Data driven and familiarity with reporting & analysis

Ability to work well under pressure and balance competing priorities

Proficiency with Microsoft Office and/or Google Workspace and proven ability to learn and use new technology, including social media and university systems

Able and willing to work non-standard / varied working hours, and to travel

Must be able to travel extensively (domestically and internationally) independently, and must possess the required documentation to do so

Preferred

Masters degree

2-3 years of experience in academic advising, student success, or other student support area

Knowledge of current retention issues and strategies in Higher Education

Previous experience in international travel

Visa sponsorship is not available for this position

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governors Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov

Payroll information can be found on our website https://www.binghamton.edu/offices/human-resources/payroll/

Cover letters may be addressed “To the Search Committee.”

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:

https://www.binghamton.edu/offices/human-resources/prospective/dual-career/index.html

Equal Opportunity/Affirmative Action Employer

The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the Universitys complete Non-Discrimination Notice may be found here (https://www.binghamton.edu/diversity-equity-inclusion/policies-and-procedures/title-ix-.html) .

Binghamton University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation to participate in the job application or interview process, contact: Ada Robinson-Perez, ADA Coordinator email: arobins@binghamton.edu or 607-777-3660.