Med Office/Surgical Scheduler – Vascular Surgery

UPMC invites you to apply for the position of Medical Office/Surgical Scheduler! This full-time role offers a Monday to Friday schedule from 8 AM to 4:30 PM, with no weekends or holidays required. We are seeking a candidate with experience in a medical office setting and training in EPIC. Apply today to join a great team and receive a robust Totals Reward package!!

Responsibilities:

Prepare charts and necessary documentation for physicians, medical facilities, and surgical areas, ensuring accuracy and completeness.

Maintain and organize medical information for efficient retrieval and disbursement as required.

Update and maintain provider calendars across multiple areas using EPIC and other electronic health record systems.

Perform general office duties such as answering phones, scheduling visits, patient registration, and filing.

Uphold UPMC Hamots standards by being responsive, accurate, and thorough in addressing the needs of patients, families, and colleagues.

Evaluate and schedule physician requests for continuing patient care, including consults, tests, and procedures, along with pre/post-operative requirements.

Independently secure necessary documentation, including patient consent, insurance verification, and authorizations.

Serve as a liaison among patients, physicians, and insurance carriers, maintaining confidentiality and demonstrating tact in all communications.

Required:

High School graduate or equivalent

Preferred:

Phone etiquette

EPIC experience

Medical terminology

Good organizational skills

Excellent customer service skills

Knowledge of medical office processes and procedures

1-3 years Physician office experience with scheduling and billing knowledge

Proficient in various computer programs such as word, excel also including scheduling, electronic medical record and billing programs

Excellent verbal and written communication skills with ability to collaborate and communicate with all individuals and /or departments across various medical departments, offices and hospitals.

This position typically reports to Business Manager

Licensure, Certifications, and Clearances:

Act 34

UPMC is an Equal Opportunity Employer/Disability/Veteran