Customer Service Representative

Choice Party Linens is a growing, collaborative, fast paced, family owned business that prides itself on unparalleled service and quality for the Party Rental Industry. With over 25 years of experience, we provide a fresh and unique approach to linen rentals throughout the United States.

Benefits

? Paid Vacation ? Profit Sharing ? Employee Assistance Program ? Paid Holidays ? Overtime ? Employee Rewards and Recognition ? Tuition Reimbursement ? Free Linen Rentals ? Health, Dental and Additional Voluntary Benefits ? Paid Daily Lunch Break ? Growth and Advancement Opportunities

      Qualifications

– At least 18 years old
– Excellent customer service skills
– Superior telephone and conversation skills, along with computer and internet knowledge
– Motivated learner and self-starter
– Ability to manage stressful situations gracefully
– Ability to ask clear and leading questions to quickly identify and resolve customer concerns
– Ability to multi-task, prioritize, and manage time effectively
– Flexible availability Mon — Sat (Ability to work extended shift during peak seasons)
– Previous experience in retail customer service is preferred, but not required

     Responsibilities

– Answering customer calls in an efficient, upbeat and friendly manner
– Follow procedures to accurately process orders and communicate customer concerns
– Data entry of email, phone and online orders
– Efficiently perform all job duties in a fast-paced environment
– Make calls from customer lists to generate new business relationships
– Occasionally attend industry networking events and possibly attend trade shows
– Willingness to perform a variety of duties within the warehouse as needed (May include quality assurance checks, assisting customers with pickups and returns, etc.)                         

       If  you feel that you would be a good addition to our dynamic team, please email your resume to maryk@choicepartylinens.com 

Choice Party Linens provides EEO and a Drug Free Workplace