Lead Systems Engineer

We are seeking a visionary and technically adept AVP of UCC to lead our Webex UCC environment. In this critical role, you will be responsible for developing and executing a comprehensive UCC strategy, overseeing the successful completion of migration to the cloud, and ensuring the ongoing optimization and utilization of our Webex environment.

This position offers a unique blend of strategic planning, technical leadership, and project management. The ideal candidate will be a CCIE-level individual with a deep understanding of Webex capabilities and a passion for driving innovation in the UCC space.

#LI-DNI

Responsibilities

Establish and implement a multi-year strategic plan for UCC laying out plan for all major technologies

Perform as a solution architect for Unified Communication and Collaborations utilizing extensive technical knowledge to design and implement a fully integrated environment including real-time communications, content collaboration and AV technologies heavily utilizing Cisco/Webex technologies

Complete transition of webex from on-premises solution to cloud based services

Manage and optimize the Webex environment to ensure its performance, stability, and security

Develop and implement policies and procedures for Webex user administration, feature configuration, and access control

Provide ongoing support and training to users on Webex functionalities and best practices

Conduct regular reviews and identify opportunities for further optimization and feature utilization

Provide technical leadership and expertise to the UCC team, ensuring a deep understanding of Webex architecture and functionalities

Stay current on Webex technical advancements, certifications, and best practices

Collaborate with IT and Security teams to integrate Webex with existing IT infrastructure and security protocols

Identify and implement new Webex features and functionalities to enhance user collaboration and productivity

Requirements

5 years in technical operations, architecture, or equivalent progressive roles

5 years in supervisory or management capacity

Min 10 Years of comprehensive and deep experience in IT, preferably with large implementations of unified communications and collaboration and in managing large, complex enterprise environments

Strong leadership and management abilities. Ability to lead cross-functional project teams in implementing projects of a complex nature and experience leading technical teams comprised of architects, engineers and operations

A deep understanding of the interdependent relationship between UCC technologies, including network and voice infrastructure, information security and the applications/services they enable as well as the criticality of maintaining strong connections between the respective teams within IT

Experienced in Solution Architecture, program management, engineering, vendor management, project management and network support

Ability to engage in detailed technical discussions, strong analytic reasoning and problem-solving skills

Strong time management, research, and troubleshooting skills

Excellent written and verbal communication skills

Confident speaker with ability to present, interact, and connect with executives, engineers and technical contacts. Ability to understand and articulate complex concepts in a clear and concise manner

Bachelors Degree with a major in Electrical Engineering, Telecommunications, Computer Science, or related field – required

Professional certifications from leading equipment vendors: Cisco CCIE Collaboration preferred

Hands-on experience implementing Webex UCC technologies in an enterprise environment. MS Teams experience a plus

We offer

Medical, Dental and Vision Insurance (Subsidized)

Health Savings Account

Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

Short-Term and Long-Term Disability (Company Provided)

Life and AD&D Insurance (Company Provided)

Employee Assistance Program

Unlimited access to LinkedIn learning solutions

Matched 401(k) Retirement Savings Plan

Paid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)

Paid Holidays – nine (9) total per year

Legal Plan and Identity Theft Protection

Accident Insurance

Employee Discounts

Pet Insurance

Employee Stock Purchase Program

If otherwise eligible, participation in the discretionary annual bonus program

If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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Applications will be accepted on a rolling basis.

This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $90K – $160K. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.

At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.