ADMINISTRATIVE SUPPORT SPECIALIST

Summary You will serve as an ADMINISTRATIVE SUPPORT SPECIALIST in the Manpower and Personnel Department of UNDERSEA WARFARE DEV CEN DET NORFOLK. Responsibilities You will serve as assistant command timekeeper, performing a variety of functions relative to time and attendance and payroll issues for the UWDC staff. You will resolve employee complaints related to pay and leave issues and investigate payroll problems and seek solutions. You will serve as the Customer Service Representative (CSR) for payroll, researching overpayments, and advising employee of indebtedness. You will coordinate with staff on personnel related programs and ensure military/civilian staff and managers are training on DoD Performance Management and Appraisal Program (DPMAP). You will ensure correct identification of positions requiring participation in the Drug Free Workplace Program and notify employees of scheduled drug testing appointment in accordance with regulations. You will assist with in processing of new hires and out-processing of civilians departing the command. You will work with supervisor to prepare change requests and update the Navys master billet file. Requirements Conditions of Employment Qualifications To qualify for the ADMINISTRATIVE SUPPORT SPECIALIST, GS-0301-11, your resume must demonstrate at least one full year (52 weeks) of specialized experience equivalent to the level of difficulty and responsibility to that of the GS-09 grade level or pay band in the Federal service or equivalent experience in the private or public sector. Specialized experience must demonstrate the following: Experience with civilian personnel issues and the processing of personnel actions including: classification, recruitment, hiring, benefits, timekeeping, promotions, awards, reassignments, details, performance management. Experience using software applications suitable for data collection and presentations such as, but not limited to: Defense Civilian Personnel Data System (DCPDS); HR Link; MyBiz, TWMS, Transaction Online Processing System; Navy System Integrated Processes System (NSIPS), Aircraft and Personnel Automated Clearance System (APACS) and word processing systems/ software. Experience using standardized rules, practices, procedures and terminology related to Drug Free Workplace Program (DFWP) sufficient to run, schedule and maintain UWDCs DFWP. Experience using qualitative and quantitative techniques for analyzing and measuring the effectiveness, efficiency, and productivity of administrative and technical programs, along with knowledge of the mission, organization, and work processes. Experience investigating payroll problems including overpayments, indebtedness, erroneous pay and leave issues and seeking resolution which may include liaising with other federal agencies to determine outcome. Experience identifying and preparing unfunded manpower issues for budget and Program Objective Memorandum (POM) submissions. Experience with DOD/DON/OPM regulations/guidance to provide advice and policy interpretations on complex, controversial or precedent human capital management issues. Experience establishing and maintaining effective relationships with employees and senior management officials to gain their cooperation on complex or controversial issues. Experience using Microsoft Office applications (e.g. Word, Excel, Project, Access, and Power Point) to develop clear, concise and effective reports and presentations. NOTE: THIS INFORMATION MUST BE SUPPORTED IN YOUR RESUME TO BE CONSIDERED FOR THE POSITION. Additional qualification information can be found from the following Office of Personnel Management web site: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=List-by-Occupational-Series Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. Education In lieu of specialized experience, you may qualify with the following education or combination of both education and experience: Successful completion of a Ph.D. or equivalent doctoral degree or Successful completion of 3 full years of progressively higher level graduate education leading to such a degree or Possession of an LL.M., if related to this position being filled. https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/students/federal-occupations-by-college-major/ or A combination of experience and graduate education as described above that equates to one year of experience A transcript must be submitted with your application if qualifying using education. See Required Documents for additional information. Additional Information This position is covered by the Department of Defense Priority Placement Program. Additional vacancies may be filled by this announcement. The administrative workweek is subject to change to meet Fleet Commanders training, operation and employment schedules. Employee ensures classified information is not communicated over unsecured voice or data circuits, in public conveyances or places, in any other manner that permits interception; is secured in approved equipment or facilities whenever it is not under the direct control of an authorized person and/or safeguarding requirements prescribed by OPNAVINST 5510.1. A tentative offer of employment will be rescinded if the selectee fails to meet the pre-employment requirements, including failure to report to any of the scheduled appointments. During the application process you will have the option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions. Federal annuitant information: The selection of an annuitant is subject to the Department of Defense and Department of the Navy policy on the employment of annuitants. Policy information may be found at: http://www.secnav.navy.mil/donhr/Documents/CivilianJobs/FedCivAnnuitants.pdf PPP applicants will be placed at the FPL, if determined Well Qualified (WQ). To receive priority consideration, the FPL must be the same grade level or equivalent of the retained grade or the grade held immediately prior to separation. ICTAP Applicants: To be considered well-qualified and exercise selection priority as an ICTAP candidate, displaced Federal employees must satisfy all qualification requirements for the position and receive a rating in the highly qualified category (score 85) or higher. ICTAP candidates must provide copies of all of the following documentation at the time of application: 1) agency notice; 2) most recent performance appraisal; and 3) most recent SF-50 or notification of personnel action that includes position, grade level, and duty location. Applicants who do not provide this documentation will not receive consideration as an ICTAP candidate. For more information about ICTAP eligibility please review the following link: https://www.usajobs.gov/Help/working-in-government/unique-hiring-paths/federal-employees/ictap/ Military Spouse Preference applicants will receive priority consideration at the Full Performance Level (FPL) and if determined to be Best Qualified at the FPL, and selected, must be placed at the FPL. A BQ military spouse possesses knowledge, skills, abilities, and competencies comparable to others who meet the competitive referral criteria for the specific position.