Supervisory IT Specialist (Policy and Planning)

Summary About the Position: This position is a DOD Cyber Excepted Service (CES) personnel system position in the Excepted Service under 10 USC 1599f. Employees occupying CES positions are in the Excepted Service and must adhere to U.S. Code, Title 10, as well as Department of Defense Instruction 1400.25. Responsibilities Responsible for the actions necessary to secure and defend the Continental United States (CONUS) Department of Defense Information Network – Army (DoDIN-A) within the Brigade’s AO, … …and effectively use the Army Enterprise Infostructure (AEI) architecture and associated infrastructure and information systems assigned to the brigade. Develop Operations Orders, Requests for Information (RFIs), Brigade-level briefings and reports, and ensures timely and efficient staffing of orders. Provide analysis and situation awareness of reportable issues to supervisors and the Brigade Commander in accordance with established reporting procedures. Collect situation reports (SITREP), Commander’s Critical Information Requirements (CCIR), and Serious Incident Reports (SIR) and provides analysis and situational awareness of reportable… … issues to supervisors, Brigade Commander, Commanding General 7th SC (T), and NETCOM in accordance with established reporting procedures. Collaborate with Brigade, 7th SC (T), Army Commands (ACOM), RNECs, LNECs and operational units on the translation of Office of Secretary of Defense (OSD), Joint Chiefs of Staff (JCS), … …and Department of the Army (DA) directions and guidance into plans, policies, directives, procedures, and implementation guidance for execution of the Brigade’s orders production and training processes. Translate relevant technical and programmatic information received from the Current Operations Center Chief or higher authority into guidance and actions to be implemented. Plan work to be accomplished by subordinates, sets and adjusts priorities and schedules dates for completion of work. Assigns work to subordinates based on selective considerations of such factors as the difficulty and requirements of assignment. Provide instructions and standard operating procedures and ensures compliance. Monitor the work progress to assure operations center objectives are met, making necessary technical or managerial adjustments as needed. Establish and maintain contacts with other information collecting and reporting organizations within the Army and other government agencies in order to exchange information, obtain additional views, and coordinate efforts. Requirements Conditions of Employment Qualifications Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities. Current Army Cyber Excepted Service (CES) Employee Current Army Defense Civilian Intelligence Personnel System (DCIPS) Employee Current Civilian Employees of the Organization Applying to Cyber Excepted Service (CES) Positions Current Department of Army Civilian Employees Current DoD Cyber Excepted Service (CES) Employee (non-Army) Current Permanent DoD Civilian Employee (non-Army) Applying to Cyber Excepted Service Positions Reinstatement In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document. To qualify based on your experience, your resume must describe at least one year of specialized experience that demonstrates the possession of knowledge, skills, abilities, and competencies necessary for immediate success in the position. Such experience is typically in or directly related to the work of the position to be filled. To qualify based on your experience, your resume must clearly describe the following quality experience: executing network operation functions or duties; participating in the planning, development, and implementation of Information Technology (IT) policies; analyzing organizational information system requirements or capabilities; providing status reports regarding IT programs or plans to leadership officials; leading team members to ensure compliance with plans, policies, governance, guidance, procedures or standards; and leading a team of professionals. The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail – Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others. (2) Customer Service – Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation. (3) Oral Communication – Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information. (4) Problem Solving – Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate. Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone–no substitution of education for experience is permitted. Education Additional Information If you are a current federal career/career-conditional employee, you will be placed on an excepted appointment. This position is in the Supervision/Management Category at the Senior Work Level within the CES Occupational Structure. Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration. You will be required to provide proof of U.S. Citizenship. Direct Deposit of Pay is required. Must be able to obtain and maintain a Top Secret with SCI security clearance. Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees. If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet. This is an Information Technology Management Career Field position. Multiple positions may be filled from this announcement. Salary includes applicable locality pay or Local Market Supplement. Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest. Relocation incentives MAY be authorized for highly qualified candidates. As a supervisor, you must comply with the Army Civilian Education System (CES) course and timeline requirements. The Supervisory Development Course (SDC) must be completed within one year of placement into a supervisory position and then completed as a refresher course every three years. For information on CES, please visit the following website: http://usacac.army.mil/organizations/cace/amsc/courses.