Qualified Professional-Clinical Supervisor

Our Company

ResCare Community Living

Overview

The Qualified Professional (QP) ensures delivery of consumer support services for assigned location. QPs provide clinical oversight and support to waiver and AFL programs, mainly. The position supervises personnel and contracted providers to achieve service, clinical, and financial objectives within general resource and reimbursement models. Ensures compliance with regulatory requirements, including the proper delivery and documentation of services and through quality assurance activities. Multiple resource and/or reimbursement models may be involved in achieving objectives with broad guidelines.

Responsibilities

Provides clinical supervision and training of staff and monitors/implements/supervises delivery of service plans and personal futures plan

Provides clinical on-call to respond to emergencies

Participates in ISP development or develops ISP/PCP/care plans

Monthly and quarterly review and documentation of individuals’ progress

Demonstrates knowledge of and monitors to ensure all service sites deliver services in accordance with contractual, legal, and regulatory requirements

Implements/coordinates any necessary plans of correction from a regulatory body

Demonstrates an understanding of client’s rights, protection, and safety

Collects and reports all incidents and reviews incident reports to ensure patterns of incidents are addressed

Shares all incident reports with appropriate external agencies (area program, social services, etc.) when necessary and appropriate.

Participates in regularly scheduled quality and safety committee meetings

Incidents of consumer abuse, neglect or mistreatment are investigated in a timely and thorough manner, when assigned

Implement plans of correction and coordinate interdisciplinary team to address trends in incidents

Ensures all written training programs are implemented and revised as needed

Initiates discharge planning if appropriate

Maintains records (clinical and otherwise) appropriately and in a manner that meets regulatory requirements

Maintains fiscal spending within limits of approved budget, e.g., household expenses and repairs, vehicle expenses, personnel costs, consultant services, etc.

Monitors all consumer finance documentation

Implements/monitors compliance with company Health and Safety programs

Attends industry functions to promote positive relationships with other providers

Develops positive relationships with all referral and funding sources to promote new business

Uses leadership and communication skills to motivate team members toward agency objectives

Fosters team spirit and company pride among team members and agency

Manages staff hours in accordance with authorized services

Ensures consumer and guardian participation in development of service plan and personal futures plan

Coordinates scheduling of team meetings (times, dates, locations, etc.) and informs all team members of such

Chairs or participates inscreening for program vacancies

Develops waiting list for potential consumer vacancies

Assists in the development and updates to the service plan for admissions, discharge and transfers

Participates in Regulatory reviews

Core member of Interdisciplinary Team

Ensure the provision of continuous Active Treatment

Flex schedule to accommodate needs of the home/individuals supported

Maintain contact and positive working relationships with family/guardians and advocates

Coordinate the review, investigation, and resolution of client complaints/grievances in regard to services and notify appropriate parties of outcomes while instituting any corrective action plans

Provide staff training as they relate to policy and procedure, state regulations, contract requirements and Company staff training protocols

Arrange for various in-home care programs in relation to memory care, fall risk/prevention, and Transitional Care and other care programs as needed

Other duties as assigned

Qualifications

An individual who holds a license, provisional license, certificate, registration, or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SA with the population served; or

a graduate of a college or university with a master’s degree in a human service field and has one year of full-time, post-graduate degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has one year of full-time, post- graduate degree accumulated supervised experience in alcoholism and drug abuse counseling; or

a graduate of a college or university with a bachelors degree in a human service field and has two years of full-time, post-bachelors degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has two years of full-time, post- bachelors degree accumulated supervised experience in alcoholism and drug abuse counseling; or

a graduate of a college or university with a bachelors degree in a field other than human services and has four years of full-time, post-bachelors degree accumulated MH/DD/SA experience with the population served, or a substance abuse professional who has four years of full-time, post-bachelors degree accumulated supervised experience in alcoholism and drug abuse counseling

Experience in auditing and contract compliance

Two or more years’ experience in a supervisory position

Ability to demonstrate knowledge of job skills and complete orientation and training classes

About our Line of Business

ResCare Community Living has four decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental or cognitive disability. Our community living services are provided in 27 states with several thousand programs and a comprehensive range of high-quality services, including: Community Living, Adult Host Homes for adults regardless of disability, Behavioral/Mental Health Support, In-home Pharmacy Solutions, Telecare and Remote Support, Supported Employment and Training Programs, and Day programs. For more information, please visitwww.rescarecommunityliving.com. Follow us on Facebook andLinkedIn (https://www.linkedin.com/company/rescare-community-living/) .

Salary Range

USD $24.04 / Hour

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .

Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

Job LocationsUS-NC-RALEIGH

ID 2024-154338

Line of Business ResCare Community Living

Position Type Full-Time

Pay Min USD $24.04/Hr.

Pay Max USD $24.04/Hr.