Restaurant Server

Turn on your Island Charm… Latitude Margaritaville Hilton Head is currently looking for a Part-Time Server to join our team.

Purpose:

The Latitude Server is on the forefront of Resident interaction with the dining program for the community. From daily operation of the restaurant and bar, to catering and special events.

This is a position for an individual who routinely exercises good judgment and exceptional problem-solving skills. As the face of the dining experience, maintaining positivity and diplomacy in a fast-paced environment is critical while maintaining standards and authentically delivering the Latitude Margaritaville Lifestyle.

Key Responsibilities and Accountabilities:

Prepare restaurant for lunch / dining by setting decorations, condiments, napkins and utensils
Protect establishment and patrons by adhering to sanitation, safety and alcohol beverage control policies
Must be able to explain the chefs specialties; identify appropriate wines; answer food preparation questions
Stay updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
Transmit orders to bar and kitchen by recording Resident choices; identifying Resident special dietary needs and special requests
Serve orders by picking up and delivering patrons choices from bar and kitchen; deliver accompaniments and condiments from service bars
Respond to additional patron requirements by inquiring of needs; observing dining process
Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
Properly open and pour wine at the tableside
Obtain revenues by totaling charges; issuing bill; accepting payment; returning credit card and signature slip to Resident
Contribute to team effort by accomplishing related results as needed
Perform basic cleaning tasks as needed or directed by supervisor
Be willing to fill in for absent staff as needed
Assist with special events as needed
Adhere to grooming and appearance standards consistently
Promptly address customer service issues and refer customers to management when necessary

Daily Operations and Customer Experience:

Maintains a high level of Resident contact throughout service hours
Build strong, effective teams through ongoing supervision, training, coaching, counseling and leadership
Create an “I Love My Job” environment that further enlivens the Margaritaville Latitude Lifestyle.
Ensure compliance with all company, local, state and federal safety rules
Maintain a pristine dining area at all times.

Technical competencies:

Education:

High School Graduate or GED preferred.

Experience:

Previous serving experience required
Excellent oral communication skills required
Positive interpersonal skills required
Food Handlers Card
Good telephone speaking and listening ability

Skills, Knowledge, and Abilities:

Must be willing to work nights and weekends.
Basic knowledge of beer, wine, & spirits
Communication skills (listening, verbal and written)
Organizational skills
Attention to detail
Problem solving skills
Common Sense
Team player but can work independently
Have fun!!! FINS UP!

Compensation/Work Schedule:

$8 / hour plus tips
Part-Time (20-29 hours)
Evening & weekend availability required
Open availability required

D ISCLAIMER: T h i s is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.