LGHA Salesforce Administrator

125670BRTitle:LGHA Salesforce AdministratorJob Description:LGHA Salesforce Admin

Job Summary:

The primary responsibilities of the SFDC Administrator will include interacting with our client LG and Business Process Engineers to understand the business objectives and extract key requirements to assist with building and implementing changes to SFDC. The administrator will provide support and maintenance for the users within the system on an ad-hoc basis. Main functions include the initial analysis and configuration of Salesforce to support new sales programs, and continuous improvement of Salesforce deployments to further improve workflow and sales rep performance. The job also entails working with representatives from the data architecture and business intelligence teams, as well as customer contacts for initial and ongoing data uploads.

Essential Functions:

Ability to work with business leaders and clients to assess overall technical and business needs of a company in order to make recommendations to drive key business results

Familiarity with business process automation using Salesforce workflows, Process Builder, and formulas

SFDC Administration and Set-up

Ability to customize fields, page layouts and list views for custom and standard objects

Implement Standard and Custom Objects

Ability to identify, document and communicate standard business processes as they relate to the application

Ability to install and synchronize options of SFDC for Outlook

Assist users with Report Design and Management

Ability to import, transfer and update large amounts of data

Ability to deliver training to end users new to SFDC

Work will be performed according to MarketSource policies and procedures (SSAE 16)

Work will be performed on-time, on-budget, on-quality

Supervisory or Management Responsibility:

Builds and maintains productive customer relationships with program management

Works closely with Subject Matter experts throughout various programs to customize training

Works closely with the Business Intelligence and Reporting teams

Minimum Education and/or Experience:

Bachelor’s degree Preferred in field of Computer Science, Industrial Engineering/Systems Engineering)

Requisite Abilities and/or Skills:

Ability to identify, document and communicate standard business processes as they relate to the application

Ability to create and customize fields, page layouts and list views for custom and standard objects

Ability to extract, transform, and load data (ETL) from and into SFDC using data loader

Ability to manage and validate data

Ability to install and synchronize options of SFDC for Outlook

A strong understanding of database structure and principles of data manipulation

Ability to create and configure a new SFDC instance

Ability to create and modify roles, security profiles, permission sets, and object sharing settings

Ability to create and configure workflow rules, field updates, tasks and e-mail alerts

Ability to create and modify validation rules

Excellent project management skills

Strong situational analysis and decision making abilities

A broad, enterprise-wide view of the business and appreciation for strategy, processes and capabilities, enabling technologies, and governance

3 years prior experience with SFDC administration, development and implementation

Microsoft Office

Preferred:

Excellent project management skills

Strong situational analysis and decision making abilities

A broad, enterprise-wide view of the business and appreciation for strategy, processes and capabilities, enabling technologies, and governance

Additional Job Requirements:

The ability to analyze business objectives and configure Salesforce to meet those objectives

Salesforce Administrator Certification (preferred)

MarketSource is an Equal Opportunity Employer; Minorities/Women/Veterans/DisabledAuto req ID:125670BRState:Georgia Job Category:Retail Sales Additional Information:MarketSource is an Equal Opportunity Employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Fran Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 877-883-4575.Work Site City Selection:Alpharetta