Training and Onboarding Lead

Training and Onboarding Lead

Job Number: JO-2410-10758

Location (City, State): Locust Grove, GA

Employee Group: Regular

Shift: Night

Travel: 0%

Site Name: Atlanta Fulfillment Center

Is Remote Eligible: No

Pay Range: $35,786 – $73,000

Training and Onboarding Lead

At Radial, our employees are the forefront of ecommerce, bringing beloved brands to consumers through our fulfillment, customer care and technology solutions. We are fueling the future of retail, which means you are too.

When you work for Radial, you join a global community of changemakers, where the work is critical, and the culture is fun. We depend on our workforce to overcome real-world challenges every day and encourage you to carve your own career path while shaping our future together.

Radial, the leader in omnichannel commerce technologies and operations has an exciting opening for a Training and Onboarding Lead.

Radial’s omnichannel solutions use cutting-edge technology and analytics to optimize the e-commerce end to end processes reducing costs for our customer while enhancing the consumer experience.  

Role Summary:

The Trainer will work closely with leadership in providing essential training at orientation for new hires in the operation. They will aid in training for new hires, cross-training of existing employees and ensure documentation is updated and turned into Training and Onboarding leadership (T&O)

The responsibility of the position is to facilitate the fulfillment center’s training programs to associates to achieve success in their job and meet our client’s needs.

Responsibilities:

Maintain accurate records to track training program progress and completion per the operations Hypercare playbook.

Support the fulfillment center’s initiatives regarding training and onboarding.

Partner with operations leadership to ensure the quality and integrity of training in assigned department.

Track and document concerns or issues with trainees and communicate these with leadership.

Expand on the importance of how proper training has a positive influence on quality during orientation of new hires.

Ensure the training checklist and all other training documents are completed and returned to the T&O leadership.

Conduct regular floor walks and keep the department leadership informed of daily training progress.

Advanced knowledge and ability to effectively perform in multiple functional areas of the fulfillment operation.

Remain proficient in other fulfillment center areas by reviewing and validating SOPs per department and making corrections as needed.

Key participant in operations onboarding training simulators.

May be required to perform other duties as assigned.

Qualifications:

Excellent communication skills

Strong computer literacy and knowledge of computer software 

Must possess visual acuity to read labels, RF scanners and to maneuver throughout facility 

Must be able to hear and understand verbal instructions 

Must possess capability to walk or stand for extended periods of time 

Must be able to lift up to 50 lbs.

Must be able to push or pull carts of up to 100 lbs.

Must be able to climb stairs. 

Must be able to bend, stoop, kneel, and grasp products. 

Preferred Qualifications:

 

Bilingual-Spanish 

Training & Development 

WM competency

Pyramid 

Travel:

This position is not remote.

Travel is not required.

Benefits

Opportunities to develop and explore career advancement

Competitive benefits package including medical, dental, vision, paid life insurance and disability, employer HSA funding

Family planning coverage, including Fertility & Adoption benefits

401K matching after 6 months with immediate vesting

Generous PTO

Educational assistance and more!

Hours: Monday-Friday 3pm-11:30pm. Must be available for additional hours as needed.

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing . We will work to assist disabled job seekers whose disability prevents them from being able to apply online.

Radial is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Radial is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing. We will work to assist disabled job seekers whose disability prevents them from being able to apply online.