Cloud Consulting Client Partner

Job Description

Oracle’s mission is to help people see data in new ways, discover insights, and unlock endless possibilities! At Oracle Consulting, we’re building the bridge between Oracle’s innovative technology and the people who use it to achieve incredible things.

Our team focuses on North American based clients. With Oracle’s aim to bring a customer-first approach with deep industry insight to deliver positive outcomes to our clients in their transformation to Oracle Cloud technologies. We’re growing fast, and we need transformational leaders ready to bring their unique skills, energy, and creativity to help us continuously deliver extraordinary client experiences.

As a Client Partner, you will be responsible for overseeing your own portfolio of clients, essentially leading a consulting practice within the larger organization. To succeed in this role, you must have a passion for client success, bolstered by the project management chops needed to confirm the successful delivery of multiple projects at once.

The Life of a Client Partner

Customer focus

We need “roll-up your sleeves” executives who engage on a few “anchor accounts” to help confirm their success. Our leaders listen and align with our clients, jointly developing solutions with them, agreeing on a commercial and contractual constructs, and then drafting all-star consulting teams to deliver what they helped position and sell.

Our leaders get to know the details of their programs so that they can “dive in” when needed and can help effectively coach and guide the team to be a huge success.

Leadership

You will be a key member of the consulting team, engaging with NAAC leadership regularly as you pursue opportunities, help shape our business, and learn about what your colleagues are doing to elevate client success.

You will have the opportunity to shape our team, playing an active role in recruiting, people development, and programs we run to engage and develop our people.

You will be one of the faces of our business – you will provide thought leadership, engage in our client facing events (Oracle Cloud World, Modern Business Experiences, Executive Briefing Center presentations, etc.).

You will help us imagine the art of the possible – help us dream up what we aren’t thinking about…and help our clients do the same!

How you will be measured

Bookings and Bookings Growth

Revenue and Revenue Growth

Deal Margin (Sold and Delivered)

Client Satisfaction / Client Net Promoter Score (NPS)

Career Level – IC5

Responsibilities

At Oracle, primary duties of a Client Partner include but may not be limited to:

Develops and manages a sales strategy to drive new consulting pipeline, and achieve booking targets in an industry or set of accounts

Manages sales pursuits from opportunity to closure by qualifying the lead, developing a deal strategy and directing the pursuit team to build a differentiated solution the solves the customers problems

Builds and executes realistic close plans for every opportunity to ensure forecast accuracy

Responsible for building positive relationships with Oracle software sales executives (VPs and Regional Managers) to ensure alignment on overall account and territory strategy.

Ensures a consistent cadence of touchpoints across aligned software industry to build deep relationships and maintain a healthy pipeline with software sellers.

Influences software sales deal outcomes by serving as the implementation expert on joint pursuits

Helps customers define a strategic implementation roadmap that enables them to realize the value of their purchased Oracle products

Helps eliminate risk for both Oracle and the client by effectively negotiating and clearly documenting contract scope, assumptions, terms & conditions

Wins net new consulting implementation business.

Ensures maintenance and accuracy of key financial metrics – pipeline, forecast, bookings, attach, etc.

Advises/guides customers in project vision/charter creation, implementation strategy, controlling customizations, implementation best practices, change management

Plays advisory role to the customer promoting ideas and insights that will improve our client’s organization or solve their business challenges

Develops long-lasting client relationships with Line of Business and IT Vice Presidents on a given set of accounts, proving yourself as a trusted advisor who our clients can depend on

Confirms the projects that are sold are implemented successfully and within the original deal construct (i.e., revenue and margin)

Cultivates customers to become references as a measure of our success in helping them achieve their targeted business outcomes

Collaborates with colleagues to build thought leadership and to improve the way we sell and deliver in the market

Grows expertise and develops innovative insights into industry direction and trends internally and externally

Develops and mentors the people around you to excel in their role, achieving great things for their career, our business, and our clients.

Minimum Qualifications

At least 12 years of experience in a Client Partner role or similar consulting services sales experience, including 5 years of consulting experience and 2 years of project management leadership experience.

Enterprise software/services selling AND implementation/delivery skills, including Cloud.

Demonstrate credible industry expertise within your assigned industry segment.

Preferred Qualifications

Undergraduate degree and/or 12 years of experience in Consulting.

Direct line management experience including project, people, customer, financial management.

Product, technology or industry expertise relevant to the practice focus.

Ability to develop and maintain relationships at the executive level.

Ability to travel as needed.

Depending on the job, there may be additional minimum requirements and/or preferred qualifications.

At Oracle Consulting, we believe:

The attributes of modern cloud businesses demand new ways of thinking: more human-centered and experienced-based approaches.

Cloud technology should free people from bureaucracy and hierarchy and empower them to analyze and solve problems independently.

Aligning people, processes, and technology to the overall business strategy – with empathy and creativity – transforms industries.

Celebrating each employee’s contributions – not just their skills on paper, but who they really are – cultivates an environment where our people are engaged, believe in our vision, and are fiercely committed to creating game-changing results for our clients.

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

Canada: Hiring Range from $116,300 to $254,000 CAD per annum

US: Hiring Range: from $120,100 to $251,600 per annum. May be eligible for bonus, equity, and compensation deferral.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40 years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling 1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Which includes being a United States Affirmative Action Employer